SNCF Connect: Trains & trips

4.2
395K reviews
10M+
Downloads
Content rating
Everyone
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About this app

SNCF CONNECT: THE APP FOR TRAIN TRAVEL IN FRANCE AND EUROPE!
OUI.sncf, the leading distributor on the train and mobility market with over 14 million unique users evolves and becomes SNCF Connect! SNCF Connect is the must-have app for easier, smoother and cleaner mobility everywhere to and from France. A bespoke app to organize, book and manage all your big and small trips in one go.
Thanks to our partnership with Eurostar and other international carriers like TGV Lyria, DB and Thalys, we’re welcoming all English-speaking travelers to travel in France and Europe!
Off to a major French city like Bordeaux or Paris, or a European hub such as London, Brussels or Amsterdam? With SNCF Connect you are assured of access to the best prices and absolute comfort.

SNCF CONNECT GIVES YOU MORE
+ destinations in France (including Nice, Bordeaux, Monaco, Lyon and Marseille) and Spain (Barcelona)
+ route options for your trips in France and Europe
+ personalized experience with bespoke notifications and real-time traffic alerts
+ simplicity with all the information you need to get around once you reach your destination
+ transport options, taking you further: TGV Inoui, TGV Lyria, DB SNCF in Cooperation, Eurostar, Thalys, OUIGO, Flixbus, Blablacar, Blablabus and more…
+ responsible approach with a choice of sustainable transport, information about your CO2 emissions, and a dark app theme that's easier to understand, more comfortable for your eyes and less battery-intensive (a light theme is also available)

1) Plan your trip:
- Search for your journey from point A to point B anywhere in France or Europe
- Compare the different route options to reach your destination and choose the best route according to your preferences
- Plan your itineraries so you can return to them and get alerts about your journeys and plans even without an internet connection
- Find your favorite means of transportation : public transport (métro, bus, RER, Transilien, tramway), trains (TER, Intercités, TGV Inoui, OUIGO, TGV Lyria, Thalys, Eurostar...), buses (Flixbus, Blablacar Bus) et carpooling (Blablacar)
- Save your favorite routes to save time
2) Book your tickets and passes:
- Buy all your train tickets, cards and season tickets, including Interrail passes for unlimited travel around Europe. Choose the "One Pass Country" if you want to visit one country, or the "Pass Global" for cross-border journeys
- The "Mon Identifiant SNCF" customer account will store your preferences, SNCF discount cards and SNCF rewards cards on the app
- Easily change or cancel your train ticket
- Pay securely

3) Travel with peace of mind:
- The app shows your e-ticket and all the details about your trip
- Reload your Navigo pass using NFC technology (compatible devices only)
You can also buy T+ tickets (individually or as a pack), Orlybus tickets and Roissybus tickets with the Navigo Easy pass.
- Check real-time departure and arrival boards, traffic information, a map, and timetables for your journey.
- Receive informational messages and notifications that relay voice announcements while traveling by train (TGV Inoui, OUIGO, Intercités, and TER without onboard screens)
- Receive notifications if there is disruption on your route
- Access all your information in offline mode while on the move

4) Need some help?
The SNCF Connect customer services team is with you wherever you go, thanks to:
- A smart chatbot and comprehensive online help to support you at all times
- Advisers in France available seven days a week via messenger, phone and social media…
…and more than eight out of ten customers are happy with their customer service experience!

Download the SNCF Connect app and get started today!
Updated on
Mar 27, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Financial info
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted
4.2
395K reviews
Joseph Morris
July 14, 2022
I almost didn't download this app because the recent reviews were so terrible, but it seems to work fine for me. Bought a ticket, not too hard. Took a US Visa card no problem. Does seem a bit bloated (100mb), and time wasting intro and "let's take a tour of the app" animations -- more traditional and simple would be better for a train app -- but overall it fulfilled its function without undue hassle.
11 people found this review helpful
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M. Sunderland
November 2, 2021
The scheduling part of this app is fine, but you CANNOT use it to purchase a ticket. It sends you to your bank app and you can get your clé digitale activated, but the transaction never completes and you cannot display an e-ticket, even if you have an email to confirm your purchase. Total waste of time. Also you cannot purchase a ticket if it is too close to your departure time. I want to be able to use the app because I don't have time to wait in line because the train is arriving!!
11 people found this review helpful
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Enrico Crivellaro
February 9, 2023
By far the most contorted, counterintuitive piece of software of all time. And it doesn't have the same functions as the ticket vending machines at French stations (e g. no option to reserve seats for interrail holders). Really all they had to do was copy the Czech or the German apps, but instead they came up with something this useless just for sake of being different. Pairing this with continuous strikes and train cancellations, it is impossible to plan train travel through France in advance.
7 people found this review helpful
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SNCF Connect & Tech
February 9, 2023
Bonjour Enrico, nous sommes navrés d'apprendre que l'application ne vous apporte pas pleine satisfaction. Nous transmettons votre commentaire au service en charge du développement. Vos avis sont importants et nous permettent de mettre au point les futures versions d'SNCF Connect. Bonne journée, l'équipe SNCF Connect.

What's new

- More complete and clearer, the train timetables are more like those you see in train stations.
- Are you travelling in Paris Region? Don't forget to update the app to continue to top up your Navigo.

More and more of you are travelling with SNCF Connect and we thank you. We listened to all your feedbacks and continue to optimize the app. New upgrades have been brought to this version, and many others are coming soon.