SNCF Connect: Trains & trips

4.4
387K reviews
10M+
Downloads
Content rating
Everyone
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About this app

SNCF CONNECT: THE APP FOR TRAIN TRAVEL IN FRANCE AND EUROPE!
OUI.sncf, the leading distributor on the train and mobility market with over 14 million unique users evolves and becomes SNCF Connect! SNCF Connect is the must-have app for easier, smoother and cleaner mobility everywhere to and from France. A bespoke app to organize, book and manage all your big and small trips in one go.
Thanks to our partnership with Eurostar and other international carriers like TGV Lyria, DB and Thalys, we’re welcoming all English-speaking travelers to travel in France and Europe!
Off to a major French city like Bordeaux or Paris, or a European hub such as London, Brussels or Amsterdam? With SNCF Connect you are assured of access to the best prices and absolute comfort.

SNCF CONNECT GIVES YOU MORE
+ destinations in France (including Nice, Bordeaux, Monaco, Lyon and Marseille) and Spain (Barcelona)
+ route options for your trips in France and Europe
+ personalized experience with bespoke notifications and real-time traffic alerts
+ simplicity with all the information you need to get around once you reach your destination
+ transport options, taking you further: TGV Inoui, TGV Lyria, DB SNCF in Cooperation, Eurostar, Thalys, OUIGO, Flixbus, Blablacar, Blablabus and more…
+ responsible approach with a choice of sustainable transport, information about your CO2 emissions, and a dark app theme that's easier to understand, more comfortable for your eyes and less battery-intensive (a light theme is also available)

1) Plan your trip:
- Search for your journey from point A to point B anywhere in France or Europe
- Compare the different route options to reach your destination and choose the best route according to your preferences
- Plan your itineraries so you can return to them and get alerts about your journeys and plans even without an internet connection
- Find your favorite means of transportation : public transport (métro, bus, RER, Transilien, tramway), trains (TER, Intercités, TGV Inoui, OUIGO, TGV Lyria, Thalys, Eurostar...), buses (Flixbus, Blablacar Bus) et carpooling (Blablacar)
- Save your favorite routes to save time
2) Book your tickets and passes:
- Buy all your train tickets, cards and season tickets, including Interrail passes for unlimited travel around Europe. Choose the "One Pass Country" if you want to visit one country, or the "Pass Global" for cross-border journeys
- The "Mon Identifiant SNCF" customer account will store your preferences, SNCF discount cards and SNCF rewards cards on the app
- Easily change or cancel your train ticket
- Pay securely

3) Travel with peace of mind:
- The app shows your e-ticket and all the details about your trip
- Reload your Navigo pass using NFC technology (compatible devices only)
You can also buy T+ tickets (individually or as a pack), Orlybus tickets and Roissybus tickets with the Navigo Easy pass.
- Check real-time departure and arrival boards, traffic information, a map, and timetables for your journey.
- Receive informational messages and notifications that relay voice announcements while traveling by train (TGV Inoui, OUIGO, Intercités, and TER without onboard screens)
- Receive notifications if there is disruption on your route
- Access all your information in offline mode while on the move

4) Need some help?
The SNCF Connect customer services team is with you wherever you go, thanks to:
- A smart chatbot and comprehensive online help to support you at all times
- Advisers in France available seven days a week via messenger, phone and social media…
…and more than eight out of ten customers are happy with their customer service experience!

Download the SNCF Connect app and get started today!
Updated on
Feb 1, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Financial info
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted
4.4
387K reviews
Joseph Morris
July 14, 2022
I almost didn't download this app because the recent reviews were so terrible, but it seems to work fine for me. Bought a ticket, not too hard. Took a US Visa card no problem. Does seem a bit bloated (100mb), and time wasting intro and "let's take a tour of the app" animations -- more traditional and simple would be better for a train app -- but overall it fulfilled its function without undue hassle.
11 people found this review helpful
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Elizaveta Podgornaia
November 24, 2022
It's my first review, but I just can't pass by. The app (and the website) is just the worst! I have never seen such a complicated and absolutely unlogical user experience. For example just to see the price of the train you have to go through 5 different steps, which are also very confusing especially when you didn't get used to the app. It's a pity that by this monopoly you don't have a choice...
15 people found this review helpful
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SNCF Connect & Tech
November 25, 2022
Bonjour. N'hésitez pas à nous faire part de vos remarques et de vos suggestions afin de nous aider à améliorer l'application mobile. Nous les transmettrons à l'équipe technique en charge du développement de l'appli. Bonne journée, l'équipe SNCF Connect.
Holly Schwartz
December 9, 2022
Wow. This app gets worse and worse. I used to be able to buy my usual tickets in two minutes with three clicks. Now it's twenty different screens two different searches entering information again and again and having to revalidate each time. What took two minutes now takes ten. And why are there ads? Please fix this app. I use it at least once a week and it's infuriating to use now. I'd rather just hop the regional train without à ticket and take my chances than use this app.
30 people found this review helpful
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SNCF Connect & Tech
December 9, 2022
Bonjour, nous sommes navrés que l'application ne soit pas à la hauteur de vos attentes. Nous transmettons vos remarques au service dédié. Vos retours, positifs comme négatifs, sont essentiels pour améliorer l'application. Belle journée, l'équipe SNCF Connect.

What's new

- New filters for your itineraries searches: you can now avoid a line, a connection...

More and more of you are travelling with SNCF Connect and we thank you. We listened to all your feedbacks and continue to optimize the app. New upgrades have been brought to this version, and many others are coming soon.