SNCF Connect: Trains & routes

SNCF Connect & Tech

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About this app

SNCF Connect, the all-in-one app for all your journeys

Travel with SNCF Connect, the leading app for rail and sustainable mobility, supporting more than 15 million users with their journeys across France and Europe.

With you every step of the way
A true everyday travel companion, SNCF Connect lets you plan, book and manage all your journeys in just a few clicks:

- Plan ahead and organise your trips by finding the right journey at the best price
- Buy and access your tickets, cards/subscriptions and travel passes in one place
- Exchange and cancel your bookings easily

Everyday journeys and special occasions alike
Find all your train journeys in France and Europe in one place, along with your public transport journeys (metro, bus, tram) and even your carpooling and taxi/private hire trips. Travel with peace of mind thanks to car hire services, Allianz Travel, Junior & Cie, onboard catering, Mes Bagages and ALL Accor hotels.

Personalised and proactive information
SNCF Connect is more than just a ticket booking app. It is also a tool that keeps you informed and sends real-time alerts to make your journeys easier.

Features designed to help you every day

Plan a journey:
- Search for the best route to your destination
- Book your train tickets in France (TER, TGV INOUI, OUIGO Grande Vitesse and Train Classique, INTERCITÉS), to destinations in Europe (TGV Lyria, Eurostar (formerly Thalys), DB SNCF Voyageurs), in Germany (Deutsche Bahn) and in Switzerland (SBB CFF FFS)
- Buy public transport tickets in Paris and the Île-de-France region (IDFM network) and in 62 cities across France (metro, bus, tram, RER, Transilien SNCF, RATP)
- Book coach services (FlixBus, BlaBlaCar Bus), BlaBlaCar carpooling and Uber taxi/private hire services
- Set booking alerts, low price alerts and train full alerts to find the train ticket that suits you
- Place an option on a ticket to lock in the price for a set period

Book travel tickets and subscriptions:
- Buy all your train tickets, cartes Avantage and Carte Liberté, SNCF subscriptions including regional TER subscriptions, as well as Deutsche Bahn (Germany) and SBB tickets (Switzerland)
- In Île-de-France, top up your Navigo pass directly on your phone
- Buy and validate digital tickets and travel passes for the RATP & SNCF network in Île-de-France (Metro-Train-RER Tickets, Bus-Tram Tickets, Paris Region <> Airports tickets, Navigo pass)
- Through your customer account, save your traveller profile, travel companions, payment cards, subscriptions, SNCF discount cards and loyalty cards
- Pay securely by bank card or PayPal, in one or several instalments, with your Chèques-Vacances Connect or mobility budget cards

Travel with peace of mind on the day of departure:
- Save your frequent journeys
- Prepare your trip: find your e-ticket and save it to your Google Wallet, add your journey to your calendar, or share it with friends and family
- Check departure and arrival times and platform information at the station
- View live traffic updates and your train’s real-time location during your journey, and receive alerts in the event of disruptions or engineering works, including for journeys in Europe (Eurostar (formerly Thalys), TGV Lyria)
- Receive messages relaying onboard announcements made on your train (TGV INOUI, OUIGO, INTERCITÉS and TER)
- Find information about the formation of your TGV INOUI, OUIGO, TER, Transilien or RER train
- Make connections easier: get information on which coach/carriage to board or which exit to take
- Access your proof of purchase and travel documents

Need help?
- Quickly find an answer via the chatbot or online help centre
- Contact our advisers, available 7 days a week via messaging, telephone or social media...

Ratings and reviews

it just doesn't work anymore unable to search destination, get the date I want... it goes into search and spins forever on every page, trip, booking or account. I reset, uninstalled the app and installed again, now I lost my booked trip AND can't get into my account. I have been waiting for customer service to get back to me with a solution ALL DAY

It seems the app log-in screen does not persist on Android. When I change screen to my email for the verification code , the log-in screen resets when I switch back to the app. So there is no way to read and enter the code within the same device. I need to use my computer to get the code then enter on the phone. It cancels out the advantage of using the app on a mobile device.

Always losing my selections. I'm traveling with my family and I'm constantly having to add the travelers back in, and change age, type in ages, when looking for new routes. Every other travel app I use remembers this by default from my last search. Also when I look for a different route while in the same app session, it won't display prices. When you then select to book or check prices, it reverts back to a previous search criteria that I had moved on from. So frustrating.

What’s new

You use SNCF Connect to plan your journeys, and we thank you for that. In this update, we have fixed some issues and improved the app's performance. New features will be coming soon to make your travels even easier. Have a great trip!