Verizon Call Filter

Verizon Consumer Group

About this app

Your phone is your door to the world, and you shouldn't open it for just anyone. With Call Filter, you can screen incoming calls, auto-block spam and report any unwanted numbers. Or, upgrade to Call Filter Plus with Caller ID for added security. Put a name to the unknown numbers, make your own personal block list, and even assess the risk level of incoming calls. Enroll today and start answering with confidence.

Key Features:

• Get real-time alerts on your incoming call screen so you can better avoid spam calls

• Automatically send spam callers to voicemail with the spam filter

• Report a number as spam so you can help improve our algorithm

• Block calls from phone numbers similar to your own or from a specific NPA-NXX
• See each spam call’s level of risk so that you can learn more about the caller

• Manage other unwanted calls with a personal block list

• Search our spam database to see if a number has already been identified as spam

• Identify unknown numbers by name on the incoming call screen, call log and eligible messaging apps, even if the caller is not saved to your contacts

• Seamlessly update your contacts with newly identified numbers

Eligible customers get a 15-day trial of Call Filter Plus. Customers can choose to enroll in Call Filter to get the basics (spam detection, blocking and reporting) for free, or subscribe to Call Filter Plus for all that and more for $3.99 per month, per line. Accounts with 3 or more eligible lines can subscribe to Call Filter Plus (Multi-line) for $10.99/month by logging in to My Verizon. If you choose to enroll in Call Filter or Call Filter Plus, the spam filter will be automatically set to block high-risk spam callers, but you can change your block settings at any time. Data charges apply.

Verizon's Call Filter App requires a Verizon standard monthly account on an eligible device.

Please reference https://www.vzw.com/support/how-to-use-call-filter/ and https://www.vzw.com/support/call-filter-faqs/ for step-by-step instructions on how to use the app

Ratings and reviews

awful app. yeah it'll block calls but the app does not work. at first I could open it and see the list of calls. I tried to mark a number as safe to come through that it blocked. it would load and load and never let me. now when I open the app it will say "get started" and then immediately change to a page that says I'm not part of the Verizon network which is incorrect. I can't even change my spam filter settings.

Like many others, I have experienced a number of my "allowed" contacts being blocked repeatedly! I also found that this app has not been updated since last year, so maybe that is part of the reason for the newfound "bugging"? I can only speculate. However, the saving grace is the Verizon Protect App (which is much more up to date) also allows you to control the call filter settings. So my advice - use that one until Verizon can get this straightened out. Save yourself the misunderstandings.

A barely serviceable app with seemingly no imagination expended towards actually using it. It has a number of basic issues that really limit it's effectiveness, but it would be really great if you could actually do a search on a phone number to confirm whether you want it or not, without having to remember it, switch screens, type it into Google, and then go back and block it. Seems like that should be a basic feature. To only "allow" 10 phone numbers on a "plus" paid account is ridiculous.

What’s new

Bug Fixes