Update: still an issue despite recent update and I haven't gotten a reply to my email. The app itself is fine, but the most useful part is the widget and the ability to stay signed in. However, the widget has been requiring sign in each time for the last few updates. Going directly to the app, rather than through the widget does not require sign in if you've chosen to stay signed in. Fix this and I'll give a 5 star review.
Was working fine until the update. I uninstalled the update and it worked fine until it said that version was no longer supported. Reinstalled the update not working again... It says oops there was an error... Note II. Update: I was told to send an email which I did on Dec 12 & again on Jan 19th. Why tell me to send an email, if you're not going to answer? At least tell me to piss- off or something.
The Verizon App is pretty good but the one thing it should do for me it doesn't; I still have to call and talk to a live person. For example, it would be helpful to have more detailed information on monthly charges. I have to call if I have questions about stuff that could be on the app.
If you are on an old grandfathered plan, good luck on using the app. Support says they are not allowing us to use the app til we upgrade to a new plan, which is why after logging in you only get the "oops, something went wrong" message. It's their way of saying "f you, upgrade so you can pay us more to use the app"... thanks big V, sure don't know how that policy got passed but it sucks.
Way too many ads. I want to open the app and see my account information front and center, NOT INFO ON JUSTIN TIMBERLAKE'S UPCOMING CONCERT!! Turn this garbage off and let the app focus on account activity
Good information, easy to make payments, but awkward navigation. Specifically, if you attempt to go back to early screen, it immediately attempts to close the app, asking you to cancel or confirm closing. Going to the menu every time does not seem efficient and the current navigation, I find annoying compared typo other similar apps.
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