Don't like how app tracks exact usage and gives Verizon ability to track user data. Suggest just tracking bil, paying online, and disable app. Also suggest using a VPN to keep Verizon from "opimizing" video and pics for you (so nice of Verizon to do). Don't even get me started on unlimited throttling or network density
Terrible CC scanner, overpriced service and I'm getting fed up with the constant door knocks from your door to door sales reps for Fios. Your work crews came to my yard to dig for Fios lines and called the cops cause my dog (inside my house) was barking at them. Keep in mind they were on my property and my dog was no threat. As soon as my contract is done I'm switching and I will share with everyone how bad Verizon has been for me.
The app is always logging me out and when I try to log in it tells me I have entered an incorrect password five times and locks me out. Even though I only entered the correct password once. It always tries to get me to make a new password and no matter what won't accept any passwords I make even though they meet all the password requirement guidelines. Then if I force close the app and open it again it logs me right in without a password and gives me full access to my account. Still happening months later.
Verizon is world-class. Without question the most powerful data carrier out there. Their app is a Godsend - you can do everything from it - pay bills, shop for new gear, switch up your plan and know exactly when you get free upgrades. I have been with Verizon ever since I began using smartphones, and I've never had a single issue. Not only that, but their in-store service is fantastic. I've bought 2 Samsung phones at 2 separate locations in Boston and NJ, and both times the staff was incredible. Verizon is the gold standard in service, and I'll never switch.
I just switched from tmobile to verizon and let me tell you I love this service more I love my new phone and I love how easy and fast the verizon app works!!! Omg such a difference half the time I couldn't get my tmobile app to work like ever it was really frustrating! But this app works so well really brought up my standards ! And I can even shop on their omg !!!!!!
Verizon is the worst. Stealing private info from customers, lobbying government for the right to sell it, and this 'App' is garbage and intrusive. Calls from advertisers and interrupting your call to tell you your bill is due! Go to hell Verizon. Can't wait for my contract to be OVER. 0 stars!
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