Pretty stable, had basic info, really like the fingerprint login, but.....please please ppplllleeaassseee allow upload of pdf and other file types besides jpg photos!! I rarely submit receipts, but I often download benefit docs as pdfs on my phone, but can't submit them from the app because it will only allow you to select from photos in the gallery app.
Wage works is the stupidest thing ever! What else would I be using my dang card for at a doctor's office?? Submitting receipts is retarded and I've never had a flex spending account before that required this! Just this stupid company!!
I like the easiness of the app. Just take photos of the receipts and attach to the claims. However, one day, I submitted 3 different pay me back claims with 5 photos attached each. Only the first claim went through. The 2 others didn't get photos of receipts attached. I don't know why. I asked Wageworks CS though their Facebook, and the CS couldn't see which claim went through. (I was submitting pay me back claims for my son's braces through CareCredit which incurs monthly payments of $105 per month. I had 3 months worth of receipts to submit.) The CS suggested me to resubmit those 2 claims again, so I submitted the 2nd one next day which went though fine. The 3rd one, I resubmitted through this app on 6/21 but never received the confirmation email about them receiving the claim as of 6/23. I had to submit the last pay me back claim (3rd) again for the 3rd time today. I hope it goes through fine. I really like the app but it is very frustrating to see my pay me back claims not being properly submitted when I get "The claim was submitted" popup after submitting them.
Logging in from a cell phone is a major pain. I understand two phase login, but if it is my phone and my fingerprint why do I need to then go back and forth to the message app to get a one time pin? Also, why is the name not WageWorks FSA or some such. Calling it EZ Receipts is just plain arrogant. With multiple apps on the phone, it is hard to remember each icon. That is why we have a language called English.
Forgot my password and I'm unable to reset it. I can't even find a contact to reset it.
App almost always freezes. Normally at the point when I need to enter the total amount of claim. Very frustrating. If you could fix this you'd be a 5 star in my book.
Minor bug fixes.
Bookkeeping with Expense Management using Real-Time Data Extraction & Reports.