
Sharon W
When it works, it's great and convenient! But I usually can't log in due to "Server Unavailable" Sometimes uninstalling and reinstalling works, but it hasn't in the last few months. Such a bummer because it is way more convenient to submit claims through the app than through SFMRA on the browser.
11 people found this review helpful

Tristen Robbins
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Overall, app is stable and does not crash. Functionality.... is another matter. Compared to the website, submitting a Pay Me Back claim does not automatically ask you enter mileage. You have to add the mileage manually, and you have to know the mileage amount. The website will do the calculations for you as you just enter the number of miles, not a dollar amount. Overall, I prefer the website over the app.
20 people found this review helpful

Gwen Creigton
The worst. I think it's intentionally bad so you don't submit claims. Every year when I have to use this website or app, I question why I bother with an FSA just because it's so onerous and ridiculous. Multiple pins, change your password, re-log in now you're locked out! Every. single.time. despite using a password manager. I could not hate this company more and their website and their app.
23 people found this review helpful