I wish there were more salons included! I really like booking thought this app as I am on the move all the time and trying to do appointments in between but even in central London not all salons are listed in this app.
It's perfect. It even shows you the salons availability so you can book accordingly. It's truly the perfect beauty booking app.
Great service in general, rubbish app. Crashes a lot. The search functions are very limited compared to the website. Also it needs an option for mobile/in-home services vs in salon venue, this would make me use it a lot more often.
Ok but the app resets if you exit before checking out so you need to re-fill your basket again, which can be very annoying. The search can be better, it keeps suggesting completely different treatments to what you are searching for. No free text allowed either. Don't bother with sameday appointments as I've wasted time and money only to be turned away. What's the worst I've noticed that because they charge 40% most venues just charge you that much on top of the regular price so you end up out of pocket. I started coming back but calling and paying half for many a service instead of using the app. PS. And now after this review just had my last appointment for tomorrow cancelled and refunded without explanation. Nice one Treatwell. Great response to a customer complaint.
We've been working hard fixing some pesky bugs! Your experience on our app is now even smoother and easier to use.
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