Waitwhile

Waitwhile

About this app

PLEASE NOTE: Waitwhile app is for customers with an existing Waitwhile account. If you’re a new customer, we recommend signing up for free at https://app.waitwhile.com/signup.

Waitwhile empowers businesses to deliver exceptional customer experiences through efficient waitlist management, streamlined appointments, instant messaging, and powerful analytics. Guests can easily join queues and schedule appointments while monitoring their status in real time from anywhere, and businesses can reduce wait times, optimize resources, and enhance operations with smart automation.

Our customers use Waitwhile to manage:

- Queue management - Let customers join a virtual queue via text, email or by scanning a QR code. Staff can manage the line from any smart device, even without WiFi.
- Appointment scheduling - Effortlessly schedule and manage appointments. Our booking tool automatically updates your calendar, sends automated messages to your guests, and keeps you up-to-date with optional team notification.
- Communication - Personalized two-way messaging that keeps your customers informed before, during, and after their visit - while freeing up your staff's time.
- Resource management - Optimize resource allocation ahead of peak hours and enable your staff to make necessary adjustments when the unexpected happens.
- Customer insights - Capture all your customer data automatically. Create personalized service with detailed customer knowledge.
- Analytics & reporting - Unlock insights with powerful analytics and custom reports. Get accurate wait time estimations and start seeing trends in how your business runs to improve your operations.
- Automation - Automate key actions and notifications. Reduce manual work for your staff, ensure consistent customer communication, and enhance operational efficiency.
- Integrations - Connect seamlessly with your existing tools and tech stack. CRM, POS, calendar, ticket manager, slack channel – you name it!

A limited version of Waitwhile is free for businesses with up to 50 guests per month. You can upgrade to a Starter, Business, or Enterprise plan at any time to unlock its full potential.

From retail and healthcare to education and government services, Waitwhile is trusted by thousands of companies worldwide and has saved 250 million people 50,000 years of waiting.

We hope you’ll give Waitwhile a try. Sign up for free at: https://app.waitwhile.com/signup

Ratings and reviews

Can't log in. Was able to use the app before the recent update. It just buffers when I open it. I tried on another Android device, after I log in it just buffers and does nothing. Uninstalled and reinstalled, still doesn't work

Great but the wait list doesn't show current waiting time next to appointments. You have to click each one individually. The filter /qr/ search button doesn't work either

Couldn't create an account. It just shows the login screen and no sign up screen. Entering details just shows invalid credentials.