For the most part this app is awesome and a life saver. When it works. If I check out at a register other than self check out Wal-Mart Pay doesn't work and asks me for an alternate form of payment. Isn't that what this app is intended to do? Make check out easier and not so cumbersome? It's embarrassing and difficult to understand at times when you're in a hurry and in the end you just wasted an hour of your time and the other patient customers waiting in line behind you.
What a totally useless app! It logs me out continually "for my security" - what numbskull thought that was a good idea? It told me my card details were wrong (they were not). I had to delete a card I've already used and re-enter it. It asked me to create a pin it's never asked for since. This has to be the worst UX /customer service experience I've had in a long while.
I already love Walmart and with this app I just fell on love with Walmart all over again. Savings Catcher is really useful. Save money on items that you are already going to buy. Yet if Walmart finds a cheaper price for any item bought I get the price difference on my American Express card. Love it!
I was told to use the app instead of the website because their inventory is better updated on the app. I looked at a specific item several times and each time it said that the item was in stock. I went to the store to pick it up but the shelf was empty. I placed an order for pickup, thinking maybe they just have stocked the shelf yet. My order was cancelled later that day because the store was completely sold out of the product I wanted. The app said the product was available at a nearby location, but again, the shells was empty. The app needs to be updated better. I would also like the store pickup option to be edited so I can skip payment on the app and pay at the pickup counter so I can pay with cash.
Great app. The savings catcher has really made it easy to get money back and it automatically puts it on a Wal-Mart gift card to use immediately. I love it! To date it has saved us over $60.00! Can't ask for a better app when it gives you cash back! Only exception is that it takes too long (3-5 days) for the results to be processed, but when they are, it's quick to load your gift card.
Only downloaded the app to track an online order. Pretty much useless i luve in michigan and my item shipped from Indiana on the 15th and that is the one and only thing shown as far as tracking. I just prefer to see progress being made and not left in the dark. Doubt ill ever order from walmart again.
Walmart’s engineers have been hard at work on little things to make the app smoother... better... and faster.