I like the service, but have some issues with the app. Check-in works maybe 50 percent of the time. Not a huge deal, since I can just call and let them know I'm on my way. Today, however, most of my favorites just disappeared out of my favorites list. There are also several features that I think ought to be implemented. For instance, why can't I click on an item in an older order and easily add that to my cart? Why am I only able to add the entire older order? Also, why is a favorited product not the first result that pops up when you type in a specific item? This app needs work, but...it does okay for now.
This is a joke. My store just started the pickup program, but very few items I buy from that store are available on this app, though they are on the Walmart app. Some of the items they do have are higher than in the store. I should be able to barcode scan my item instead of typing a search as I have found item pictures not match the description and this would keep from a mistake. This app should have not rolled out beyond trial stages with so many bugs.
The app was just great for months, even for this not very techy soul. It didn't fail...I LOVED IT! Now it is a fight every week to check in and 3 weeks I have just showed up and waited until someone else was there to alert the staff. I have deleted and reinstalled 3 times. After several error signals, today it finally worked on my OLD password. Just hope this is a sign of better times!
I used this app several times during the early summer and had no problems. I just downloaded the app, deleted, reinstalled several times and it still won't work! I put in my zip code and is says sorry, unable to blah blah blah. Seriously, isn't an app supposed to get better with time instead of completely junk out?
This app has been life changing for me. I have used it several times at two different locations and it has worked smooth for me each time. There are lots of benefits that I see. I can start my list of groceries at home and add as I run out of items. I can sit and look through recipes and add what I need. I can comparison shop from the comfort of my home instead of standing in a aisle trying to look around someone or worry about being in others way. I don't have to search up and down aisles for weird items I don't usually by. All I need to do is put it in search and there it is. Plus, I limit impulse buys. Big savings. My email advising that my order is ready always comes a little early. I check in with the app and head to the store. When I get to the store I don't have to fight crowds or wonder where I parked after shopping. The pick up spots are out of the way of the crowds. You get to park close to the door and the associate is usually out within minutes of arriving. If they don't have what I ordered I get an upgrade for free. I get help with loading my groceries. Just like that, I'm done. I think this would be perfect for young moms. I love it because I am all about finding ways to make things easier. I have always had good customer service and the app does what it is supposed to.
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