TELUS Health One

4.5
4.2K reviews
500K+
Downloads
Content rating
Everyone
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About this app

• TELUS Health One makes care more accessible, bringing together mental, physical and financial wellbeing and allowing you to receive the support you need when, where, and how you prefer.

• Available on this app, TELUS Health EAP gives you access to 24/7 support for mental health care and for other areas of your personal and professional life, including legal and financial assistance, child and elder care, career services, nutrition services, and more.

• Access a large and diverse network of counselors for mental health appointments virtually, by phone, and in person.

• Leverage a searchable online library of wellbeing content and clinically verified resources.

• Exclusively with TELUS Total Mental Health, receive care plans that suit your unique needs, choose your counselor and get additional guidance from care navigators.

• Feel guided with TELUS Health One. Take a pro-active approach to your wellbeing with fitness challenges. Track your daily steps and exercise sessions with Health Connect to reach your goals and team up with your colleagues to participate in group step challenges.
Updated on
Jun 13, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info, App activity, and App info and performance
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
4.13K reviews
Taras Maslov
May 26, 2025
Honesty, useless. The app contains the most basic information and a selection of random articles that offer no practical help, especially for the chronic struggles. I would not recommend it even as the first step, I think it could do more harm than good for a person with no therapy experience. The hotline numbers could have easily been a leaflet.
2 people found this review helpful
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TELUS Health One
June 6, 2025
Hello, thank you for the feedback about our articles and how they are suggested to you. We do push to have your EAP number as visible as possible, but I will feed this back to the team that manages leaflet's
Lisa Taylor
June 10, 2025
4.7 stars???? How? all I see is 1 star reviews. scroll to "see all reviews" they're all 1 star. This app is USELESS, I can't even get registered. I downloaded the app, I select " resend invitation code" All I get is an error message stating server error...theirs not mine. I went online to register, selected "send invitation code" to go to my email. The email never arrives. Probably because of their faulty server again. so, pretty much a useless service. and the " get help" is NO "help".
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Lizzie Girl
June 1, 2025
Absolutely useless. I'm in a little funk and decided to take some of the little evaulations. Most of the answers were neutral or positive and all of my negative answers were work related. I was placed at HIGH RISK HEALTH and given some painfully basic information in return. if I wasn't smart I'd start panicing seeing that but seriously?? suggesting someones that at risk without creating a plan, which I was under the assumption your app does, is dangerous. don't trust them one bit.
1 person found this review helpful
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TELUS Health One
June 6, 2025
Hello Lizzie, thank you for the feedback about our assessments. I will pass this on to our clinical team to have them review the wording.

What’s new

Thanks for using TELUS Health One.

This release we've been busy squashing bugs and improving the app.