
Matt Snyder
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When this app was redesigned Nov. 2021, initially I liked the look and functionality of it. It has been buggy from the beginning, notifications never worked properly, but I figured they would fix the bugs eventually. Now I can't get into the app at all. Seems to be broken. I have enjoyed banking with WAFD, but the plandemic has changed our world as we know it and I need a properly functioning app. I'M DONE. Adios, it was nice knowing ya'.
15 people found this review helpful
Washington Federal, Inc.
April 15, 2022
Hi Matt, we apologize for the troubles you've had with the app. Would you be able to contact us to provide additional details? Our customer service team is here to assist with any troubleshooting; please call us at 800-324-9375. Thank you!

A Google user
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App is very easy to navigate and to use to keep track of expenses. My only concern is not being able to pin point the origin of some charges of where they came from if i ever decide to backtrack automated transactions. I'd like to add that sometimes when I open the app it is completely unresponsive. I won't allow me to scroll, pan, or press anything at times and I cannot get any information pulled up because nothing is opening up when I press it. I hope this gets fixed.
20 people found this review helpful

Jessica Caseman
Reliability is the biggest issue with this app. When it works it's a fine app. It's very minimal in it's design, intuitive and streamlined. After an update that apparently renders the website incompatible with Google chrome (still unresolved) and an app that stops working fairly regularly, and only one physical branch in the city, controlling my funds when I need to is becoming a gambit.
11 people found this review helpful