
Douglas Haas
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New app is slow and takes forever to load. It does, however calculate and display your balance after a transaction, so that's a plus. It also doesn't allow you to categorize your merchants. Update, now there is no balance after each transaction, which was helpful. Please bring that feature back!
7 people found this review helpful
Washington Federal, Inc.
March 24, 2025
Hi Douglas, thanks for the feedback. We are constantly improving our app to meet our clients' needs. We are working on the features you requested and expect to deliver those in upcoming releases.

Amanda Norris
I have not been able to see updated expenditures even in the pending status. I have no idea what is coming out of my account. I can see the balance change and that's it. I also can no longer see past zelle exchanges. I have to go to my email to sort out what I have sent to someone. Also the transactions tab does not work the same at all. It sucks.
2 people found this review helpful
Washington Federal, Inc.
January 30, 2025
Hi Amanda,
Thank you for reporting this issue. The transaction issue has been resolved and pending transactions are appearing again. We hope the app is working better for you now. and we apologize for the inconvenience.

Dustin G
Horrible update. It's super slow to load. Doesn't show pending charges for a few days. And if you're on the app and transfer money or in it doesn't update, it doesn't have a refresh. So you have to log out and then waste 2 minutes All over again for it to open input password and then wait for it to load.It is the slowest app I have ever seen.It is the worst it's almost like it wasn't ready to be released and you guys just said good enough. For a bank app, it Auto update and show pending charges
2 people found this review helpful
Washington Federal, Inc.
January 30, 2025
Hi Dustin,
Thank you for reporting these issues. We have since resolved transfers and pending transactions are appearing again. We are also improving the speed and load times. I know this has been a pain for you and we apologize for the inconvenience. Thanks for helping us to get better!