Is this how the way you robe ppl? I paid 40 for 2 pcs member card and can't activate it.. i went to your store in Mid Valley spent more than 1 hr there then they said they can't help me and suggest me to call the hotline.. i spent hundred years calling ur hotline and no one answer! Very nice service!
I tried to register using the app, but it won't let me register. Either it won't accept my ID number or it's saying 'duplicate info' or whatever. So I registered in watsons.my website, only there my card can be registered. So far, the app is easy to use and quite user friendly, I like it. I've only just registered, if everything goes well (i.e, if the card actually works when I buy something in any Malaysian Watson stores), I'll update my review here.
Not all Watsons staff know or trained to use this apps. They dont know what to say or tell customers when we have enquiries. They simply call their supervisor for advice and the supervisor seem to know only half of it. When you have option to self-collect, make it as easy as it should be. Make sure all staffs or all Watsons outlet know how to use it. Train them, guide them, teach them...and most important, dont release this apps before it is usable.
This whole card activation thing sux big time. Whether it is through app or website, the activation code never came. And the Hotline operator misled you by saying the code actually is the 6-digit figure at the back of the card. I filled in my details at the counter and now being asked to do it again before card activation. How redundant. And the best part is, the card is still not being able to be activated yet.
1st was told by cashier that i will get RM5 voucher when install this app. but never received any. now uninstalling this cos of the constant and annoying promo notifications several times in a day. no option to turn it off at all. emailed u and no response so uninstalling this annoying app.
I've noticed every comment has the same problem and so as mine. Even though I've only spent like RM4 for the card, but it's still valuable. Can buy nasi goreng tau! Dear Watsons, do fix the problem. Everyone wants to use it.Thank you.
- bug fixes
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