It worked good when I first downloaded it. Now I'm getting the please validate your acct and it takes longer than said. I'm still dealing with it. Can you fix it if we have to pay $10 a month additional on our bill? An app should work if we have to pay for it. Day 2 of usage sucks and it it doesn't get better, I'm gonna cancel the service and maybe even my tmobile account
Horrible location app. It only pings the closest tower. I'm 2 miles outside there apps tower marker. So if your child was lost no one is going to find them. So for $10 a month is an outrageous price. Suggestion, By a real time GPS tracking app.
If their phone doesn't have the GPS turned on it's useless, kids phone shows 200 miles South of Ghana (in middle of ocean). If you are on wifi, it's useless.
Started out working pretty good. Now it's worthless. It tells me that I can be located at.....my telephone number or at an address on the street where I live that is non existant.
My daughter's phone was stolen and the police were unable to track it because this tracker sucks!!!!!. I am very disappointed in T-Mobile and the app they have created!!
Works well when it feels like it. Location can ping from up to miles away when the WiFi or data has a weak signal.
• Stability fixes for Android 4.0
• Smoother map performance
• Simpler menu navigation – personalizing
FamilyWhere is easier than ever.