The app does not allow me to view my pics! I have been working on this app for one week now... Countless hours! I can see all the photos there, however they do not open up. I'm seriously considering taking this hard drive back.
App is so unreliable, hardly ever works, says cloud server is down when it's clearly not. rubbish app. uninstalled it and reinstalled and selected login and it's frozen. can't as my stuff at all now. might sell it had enough. Update still terrible does not even connect to the cloud box. Also why would I need to configure port forwarding on my own network It just doesn't work.
Not bad, but no progress bar when uploading files and no confirmation when the files have uploaded from your phone or device. Paranoid all haven't copied over and have to waste time having to rechecked if they have coped individually. No option to move and remove old files over from phone they just copy over leaving existing files. Some thumbnails upside down when uploaded from phone even thought the video is the correct way !
Every time, when i want to open files remotely. It always says Remote access disabled (970). I dont know, what it means phone has internet but not connecting to cloud at all. Please fix it or else it is useless saying my cloud. Thanks
We have android as well as IOS in our household. We have had My Cloud for 2 years, and all devices are able to connect whether at home or on the road. Some times it does however take a minute to connect and if after waiting it is still unable to connect a reboot will fix that. Recently I was on vacation 1200 miles from home and I was able to download TV Shows stored on My Cloud and watch them in my hotel room at night. My one gripe is that My Cloud does not confirm to you when you copy a file from your device to My Cloud. Incidentally WD Sync which connects My Cloud to a Wndows computer is flawless and fast.
The most frustrating remote client I've ever used. Seldom works away from my home network which makes the mycloud storage much less useful. Western Digital really needs to overall this app to improve its connectivity.
- Introducing support for My Passport Wireless SSD
- RAW image preview support for My Passport Wireless SSD and My Passport Wireless Pro*
- Brand new “Copy All” option makes a full copy from SD/USB storage on each import. The “Move” function has been removed*.
*New 1.04.xx firmware required for My Passport Wireless Pro