Doesn't download pics to phone When i try to save pics to the SD card, i click the save button and nothing happens. The pictures don't show up in my gasket or in the folders I've downloaded them to. There's no point to having this app if i can't do this basic function
Update: I turned off the HD and rebooted it as well as reboot the WiFi and now the app works fine from my tablet... (Original Post -->) I bought my WD 6TB Drive a few months ago. Been working fine till the recent update. Now I get Network connection failure (906) on my New Dell Android Tablet. This just started the other day and the app is no longer working. The app works just fine on my Samsung S7 Edge Phone though...
Poor performance from WD Have had this pile or rubbish for almost a year. For one of the leading companies in this field... This is poor. Why can WD not fix this crap. Clunky, slow, cannot choose where I want to back up to. Wait aggggges for a bloody photo to load even when I'm on my WiFi network standing next to the damn router.
Not backing up automatically UPDATE: THIS APP IS NOW WORSE THAN USELESS. IT'S STILL NOT BACKING UP AUTOMATICALLY AND WHEN I DO OPEN THE APP IT MIGHT EVENTUALLY BACKUP BUT TO A FOLDER I'VE NOT SETUP. PLEASE FIX. I've noticed the last while photos don't back up unless I open the app and connect to the drive. I thought backing up automatically meant you didn't have to do this. I have auto backup etc selected so it seems to be a fault with the app. Please fix.
Can't connect from s7 edge unless I'm on my home Wi-Fi. Says Remote Access disabled (970). But in the dashboard pc app that is not the case. Useless. Update - followed the instructions from WD to enable port forwarding, now when I am not on my home network I get Network Connection Failure 905. FURTHER UPDATE. After the 905 error I uninstalled and reinstalled app, and so far it's working
Upload not functional from Android Update: 07-06-2016. Bug fixes??? No fixes to gallery upload, none. Still broken and unusable. Upload not functional from Android. Hardware is useless at this point until software is fixed. I'm giving them 30 days or returning product. I recommend this to everyone until they get the message. Your software sucks!! Western Digital are you reading these messages from users, is it not embarrassing enough for you?
- Bug fixes
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