
A Google user
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I paid for this app a few years ago. I was able to set location manually then. I can't now. I'm missing important alerts because of this. I don't like to keep location on on my phone because it uses too much battery plus I live in an area where we don't show up on Google Maps or on the post offices area. Google has their information wrong and we're having a hard time getting it fixed. Before when I could set my location manually I was able to get alerts for my area. I just missed an important thunderstorm warning because of this flaw. They need to restore the ability to set location manually. Otherwise this app is worthless.
82 people found this review helpful
The E.W. Scripps Company
September 24, 2018
You can still set your locations manually, and do not have keep current location enabled if you don't want to. You can send us a Support ticket from within your app, which gives us additional diagnostic data, and we can help answer any questions you have. You can also view these FAQs for more help: http://bit.ly/SS-AndroidFAQ

Barb Haycraft
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This app is fantastic, when it works. I got a new phone, and when I tried to set my alerts and locations, all I keep getting is we can't find your location, and when I try to enter it manually I get the same message. I am more than willing to pay the subscription, but not it it doesn't work. I cannot find a way to contact anyone about this and I find it extremely frustrating as I see this app as crucial when it comes to weather alerts. I have tried to uninstall and reinstall several times with the very same results. I also have a NOAA weather radio, and most times I get the alert from Storm Shield before the radio goes off. Update: I was able to contact support and fix the issue!
47 people found this review helpful

A Google user
It's a great weather app, but I am having the same issues as the recent reviews. I have a new Samsung Galaxy S10Ee. It won't find current location, or when I type location in, pinpoint, and tap "Set Location", the app does not do anything. This app is useless until an updated version is available that fixes these issues to make it usable on older devices.
60 people found this review helpful