The app doesn't have a visual chart of your asset allocation like other robo- advisors do. You can't manually change your allocation either. You have to call to have that done. Weak customer support. They don't have online advisors. One of their foreign etfs has a really high expense ratio of 0.48%. They could have chosen a cheaper etf. There is a big delay for your account information to update. I recommend Wisebanyan instead.
Love Wealthsimple! Transferred my RRSP to them after they made me realize how much TD Bank was ripping me off with their high fees. The app is awesome - shows me my earnings right in the dashboard... Very easy to understand.
Not good. It lets you add funds to your account but no option to invest? Money just sits in the account.
When will you guys ever have agents available online to chat via the app? Left an offline message two days ago and still no response. Don't appreciate your customer service.
The app is great with a lovely interface. Really needs fingerprint authentication though!
Terrible customer service. The have not fixed the Withdraw system. They have not responded to 5 of my emails requesting assistance in withdraw. I do not recommend. Careful with this app people. It's ran by computer, not people.
We’re making it easier than ever to see how investing can benefit Future You. Our new onboarding gets you saving towards financial goals that you set, and knowing exactly when you’ll reach them. You’ll also get a more tangible breakdown of how your portfolio will be invested. We’d love to know what you think – we read all of your feedback, and ratings are always appreciated.