Still have same problem and company is ignoring the 2 emails I sent. Have never been able to update the firmware on 1 of my arcs! It's been years! May 2015: Have 2 pair of arcs, black and white. Used black with app successfully. Both arcs can connect to phone (galaxy s5) but white won't connect to app.
Unable to Connect So there is supposed to be a new firmware.... The problem is that with the latest update, the app is not able to connect to my headphones anymore. So maybe that's their way of meeting the new firmware promise....
Can't pair with my phone I haven't been able to pair the headphones with my phone. I've contacted wearhaus and they take FOREVER to respond and when they did, they gave me information that had nothing to do with my problem. I kept responding to them to hopefully get them to pair until wearhaus just stopped responding. I continued to email them and they continued to ignore me. It's been around a month that I've had them and they refuse to connect with my phone and I don't have anybody to contact about the problem.
Its nice Firmware update keeps failing. And changing color's freezes at times. Along with touch gestures stop working. (On LG G3) and on the nexus 5 the color and touch controls weren't an issue. Maybe comparability issue?
Love the whole set up. These headphones are amazing. I love to travel with them the sound is awesome. This companion app is great too can't wait to run into someone else wearing these headphones!
pretty good The color wheel looks ok but could use an update on the design that would look really good with the look of the app and maybe a more stylish setting layout but outher then that it does what it says
Version 1.5.3 of the app allows you to sync up your audio with 1 other friend, do a Firmware Update on your Arc, and includes improved UI and stability. Generation 2 Arcs are better supported and Generation 1 Arcs can now update to Firmware Version 1.2.2, which includes voice prompts, new touch gestures, microphone support, among other improvements. Changes from v1.5.2 to v1.5.3 include minor bug fixes and better support for older devices.
Volume Booster for Headphones is the top free volume booster tool for android!
Pioneer ARC (Advanced Remote Control) allows you to access various music sources