
Lamiya Abbasova Çetinkaya
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I've finally confirmed my passport and got a formal passport in the app, but unfortunately I'm having difficulties about confirming my home address, it says they've sent me a snail mail, which I'm still waiting for (I didn't even know what the snail mail is, such an old fashioned system!). So I did an exchange and withdraw my money. And one more thing- If you're from Turkey, notice that you're not going to be able to withdraw your money directly to your bank account even when you're done.
29 people found this review helpful
CJSC "Computing Forces"
September 16, 2022
Thank you feedback! Of course, the possibilities for withdrawal depend on the country. We are trying to find and add ways for withdrawing funds. You can also confirm the address by providing documents, for example, statement dated within last 6 months from your current account, utility bill.

Elijah Enike
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very frustrating app, Very rude customer support, I've been trying to verify my account for months, was told to upload my ID card, after Doing so it was rejected saying "a digital copy of my id card is not subject to verification" what's the difference between a screenshot of my ID and a photo of my ID? Now I believe my ad network and Webmoney may be working together to withhold my funds because Why will you have a poor service like Webmoney as a withdrawal method unless you did it on purpose.
15 people found this review helpful
CJSC "Computing Forces"
November 2, 2022
Hello!
There are rules and they say that only a scanned copy (photo) of the passport or ID card can be uploaded. For detailed information, please contact with WM-Passport service support - https://support.wmtransfer.com/asp/mail.asp?id_e=66

Prince Chike
Totally useless app! I tried signing up for an account on the web version and when asked to input my phone number, it says my number is incorrect! It prompts me to add the "+" before the country code but there is no provision for the "+" sign in the keyboard the app provides. Decided to try the app version and it is the same problem! Waste of time.
22 people found this review helpful
CJSC "Computing Forces"
December 22, 2020
Please enter the phone number without + and without the country code (it is already listed next to the country name).