I have this on my desktop, phone, and tablet. I really trust it with all my devices. I'm constantly running scans and there seems to be no noticeable drop in performance anywhere. The only thing I wonder about is how do I make sure that the app is up-to-date and how do I update my virus definitions? I like to do manual updates to apps and virus definitions, I"m pretty good about constantly checking. Update: Thanks for address my concerns! You guys are so awesome, I really love your security suite. Changing my rating to 5/5!
Active Scanning Works; Device Scan Doesn't The active scanning of my device whenever a file is downloaded and checked for viruses is great and works wonders. However, the reason for my 3 star rating is that whenever I try to do a complete device scan the app stops responding mid-scan and seizes up my phone leaving it inoperable until I perform a battery pull of my device. My phone is an up to date model Galaxy Note 4 so I do not believe it to be an Android compatibility issue. If the full device scan were to work this would easily be a 5 star app.
Needs updating Ok I have this on my laptop works great, just tried it on my phone to find battery feature only works on jellybean 4.0.1 and below, Android is currently on 6.0.1 so don't you think it's time to upgrade so it works on newer devices? Secure Web browsing does not work on device either so going back to 360 security which works seamlessly and is free! I did contact support, not very helpful they said it was android and as a 3rd party they could not help
Can't get it on my phone. I bought for 5 devices and when I download on my phone and try to sign in to my account it tells me my key code is not associated with my account. Have it on 3 devices at home but keeps giving me this error message on my phone. Go to website and help is horrible. Can't find how to do anything remotely close to the issue at hand. Try to find a phone number to call. Haha.....Good luck. Take money but can't get help!!!!!
Virus protection is great, the backup and sync won't let you schedule regular backups, or which directories, you have to select one at a time. Also, the bar that shows the progress is almost impossible to read. They do a great job on their pc client, I wish their mobile app had the same attention.
I've been using Webroot on my devices for years, and loved it. Now, I feel a bit cheated since the mobile app doesn't fully work on my Android device. Apparently, the app isn't fully compatible with the new versions of Android (I have Marshmallow 6.0) and the secure web browsing feature no longer works. Also, I've had issues with the call block feature, that I didn't have previously. I paid $60 for my subscription and don't get the full package. Webroot needs to update their software and do better about keeping updated in thefuture.
- Various bug fixes.
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