Inaccurate information and constant crashes Terrible app. The information displayed is not current year benefits. It continues to show me last year's Data, which is useless. Also when trying to Review claim details, I get an errors "Looks like something went wrong. Please try again later".
Doctor info is outdated You can't see coverage information. App is useless. Try finding a PCP through here. Good luck. Says accepting new patients and when you call none of them are.
The App Sucks Just like the website, slow and not user friendly. Anthem needs to invest in folks who understand how to create a good user experience.
For godsakes, why cant this just work? Useless.
Ease off minimal efforts So easy to find doctors, my deductable left, bills,..... Super easy and keeps me organized! I say this is the best adult app I have as someone in their 20s!!!
Continuously improving the experience for our members with new version optimizations.