I enter my login credentials, and instead of letting me into the app it gives me a popup "we're here to help" with some hours. Useless website finds no doctors in California, and why did my PCP mysteriously change, anyway? Guess I'll just call at 6:30 am tomorrow and cook breakfast and pack lunch and watch the news while I wait on hold... Super.
I have been trying to get into this app for 2 weeks or so now and it keeps telling me to contact the help number witch I did on Monday May 8th and were not able to help me and said they would turn in some kind of ticket to someone to get fixed and took my info and that they would contact me when it's fixed and I have yet to hear back from anyone. I have moved to a new town and need to find new doctors asap and can't do that because I can't get into the app. Please fix the problems so I can git what I need. On May 10th it is now letting me in to do what I need to do.
Useless app with absolutely no practical utility. There's no nurseline number in the app. The searches do not work. Why do you even have this app? Yes, the ID card works, and thank God! Unbelievable that in this day and age, ABC can't seem to have a decent app that actually helps it's subscribers. Total waste of resources in developing this so called app. Stop wasting people's time. Take this app off!
It never finds a doctor, and refers California users to their website for a more thorough search. Their website is just as bad and looks completely dated to the point of making searches a hassle.
Won't show summary
Can't do anything.. Trying to get information on claims and nothing. Only thing good for is to view Id card.. Redo your app so we can actually use it..
Continuously improving the experience for our members.
Michigan Blue Cross members can log in, find a doctor and see account info.
The simple, secure, and convenient way for members to manage their health care.
The Delta Dental app provides access to dentist search and benefits info.