Slow and functionality is mediocre at best Don't try to view claims. Switch back to Aetna. They cost less too
Risky! Cannot find local urgent care facilities. This app puts my family's health in jeopardy. From 2 cities I've tried to locate Urgent Care facilities (using the prominent Urgent Care button on the home screen). Both times it says there are zero facilities nearby. That's not true. The computer website says there are several facilities nearby that are within my network. The app finds nearby ERs, so I know it detects my location. Anthem recommends we use Urgent Care instead of ERs, yet their app makes that impossible.
Useless, can't review claims Receiving error every time I try to review a claim. The main reason I installed this app is to review claims quickly. Therefore this app is useless to me. I have had this same trouble using my personal computer. Clearly YOU have a problem! Samsung Galaxy Note 4 running Lollipop.
Horrible This app is horrible. It constantly "can't load data". In the digital age its insane how many apps like this are under developed.
Crap app! Don't waist your time!! Half of the 'advertised' functionalities are not even available! Like the cost estimation button and 2 others were no where to be found! Got all excited to have insurance company with an app only to be disappointed that it's either broken or incomplete! 😠 uninstalling!
sucks ....don't work I'm try find.... dermatology ..I'm put city ..... & no results So I'm try again ....I'm put Dr name & city ....No results too so Google for help thx
Personal Dashboard (available for some plans)
Bug fixes and enhancements based on customer feedback
BCBSTX provides member resources, finding a doctor, and payment information.
BCBSIL provides member resources, finding a doctor, and payment information.