Ha ha So Anthem had a breach, but it hasn't learned a thing. I can't log into this app now. I was told that to fix the problem, Anthem's IT department needs access to my account, so they need to change my password. I'm then given an easy-to-decipher generic password for the website. In the clear. That will then be sent to IT so they can work on the problem. Security at Anthem is a joke. A bad joke.
Does not work at all. Cannot log in. Website broken too. Nice job Anthem! Time to fire your IT Dept and start over with qualified people.
Almost useless The only thing that this is good for is allowing me to see my insurance card. Whenever I attempt to view the details of a claim, it says "Oops, that didn't work." Hasn't worked for at least a year and I doubt that it's going to get fixed any time soon...
Never works This app is useless, it never works. Half the time I can't log in, and when I can I can't see any of my claims. It just says " sorry something went wrong, allow us time to fix it. "
Useless I can't use the app or the website to do anything. Won't even let me log in. I can't get an insurance card mailed and I can't even print one from their site. I should have never left my previous insurance provider. When I call I sit on hold for minimum 2 hours.
I am not sure if they fixed the login issue so many seemed to be having but I have had no issues logging in. I gave 4 stars though because I am unable to see my mobile ID cards via the app. The primary reason I downloaded this app is to view my cards since I have not received them in the mail yet.**UPDATE: They fixed all issues and app works perfectly!!!
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Blue Cross and Blue Shield of Texas member information and shopping resources.
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Michigan Blue Cross members can log in, find a doctor and see account info.
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