This app is sh!t Or maybe just Anthem is sh!t. Or maybe the entire health insurance industry is sh!t. Anyway, couldn't find urgent health provider after hours. Also, there should be a setting to control the automatic logout time period. I had to log back in several times while dealing with a medical situation. Also, the UI is sh!t. Ever heard of Material Design? And would it kill you to include the phone number along with the address in the urgent care search results? So much wasted screen space. Zero stars!
Worked when I first installed it. What did you do?! If it ain't broke, fix it 'til it is?!?! Worked flawlessly when I installed it a month ago, now it gives me a generic "something's not working" message. Something's not working?! Are you kidding me? Go back to square one if you need to, but get this thing working again, please.
Finally You Guys Listened! See how much nicer and smoother it is now that it's a native Android app? Should make working with it much easier if you guys have to update anything. I'm positive the low ratings will turn around now. Good job guys!
Nothing works Don't waste your time. You can't pull up your ID card, you can't view your claim details. Just another reason for people to hate insurance companies! Anthem probably thinks they nailed it!
Horrible I just got this insurance and was told too download the mobile version, while o wait for my cards to arrive in the mail. Everytime I try too access anything error messages everywhere then it will log me out, saying that they couldn't verify it was me. Then when I come back later too see if I have access it says I'm not in the system. Needs work fast!!!!!
Sucks! Closes on its own 2/3 times when using know your cost function... Very annoying to login 5 times to finally get info I needed.
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