I have been employed as well as insured by multiple insurance companies so I'm VERY familiar with the different platforms for aps. Anthem's is by far the most useless. It won't let you look at claim details or let you see benefits past your deductible and out of pocket. Um...what about giving me detailed information like what doctor types are considered a PCP?
It's just like the website. Glitchy. It won't let you screenshot the insurance card which is dumb. Not sure how that is making things safer for me. I could just as easily take a picture of my existing card so what's the point of removing that feature. Also it's hard to search for eligible doctors. Anthem please figure it out.
Used the exact same login details I used on the website. Did not work, tells me to call the 800 #. No thanks. I'll just leave a bad review instead.
This app really needs work in the payment section. Got new debit card, entered info for auto draft. Payment shows in app, but has never been drafted. Keep getting late notice emails, but can't make payment. Says "no payments due" . Also no contact info for help.
There's literally no information on this app. It doesn't even matter that it crashes when you click on anything because it's not providing you any useful information anyway. Another disastrous failure in the line of customer convenience for BCBS
Wish it had more features...also that it didn't ask EVERYTIME if I want to enroll my fingerprint... NOPE not now....but ever... Not very user friendly compared to my old insurer... And they have the money to spare to fix it cause they aren't using it on any if my claims.... DENIED.. Pretty sure they don't know any other words....
We update the app often. Here’s what you’ll find in this release:
Change Password Improvements
We made it easier than ever to change your password.
Now get notifications for relevant info from us.
Here’s a reason to smile. You can now view dental claims through the app.
Healthcare Banking Account Management
We made improvements to track your healthcare banking account (if you have one).
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New Free Matte Color keyboard theme for TouchPal Emoji Keyboard. Go and get it!
New Free Navy Tinge keyboard theme for TouchPal Emoji Keyboard. Go and get it!
New Free Neon Heart keyboard theme for TouchPal Emoji Keyboard. Typing fun!
New Free New Classical OS 11 theme for TouchPal Emoji Keyboard. Typing fun!