Downloaded 2 different apps due to 2 different people at Blue Cross telling me which one I needed. Can't log into either.....website doesn't have all of my information either...not a good way to start out.
Don't work been trying for a month to login to my account want let me.this app need to be updated or take down fix the problem
I installed this yesterday & had an issue. For them to look up my info. I had to put in my id#. Fine...the app said "unfortunately we can't find you" how is that possible when I'm typing it in letter for letter, number for number?😯I agree with a lot of the other people...a waste of time & yea you need to fire your programmers. For the money BCBS is taking out of my check, I should be able to see my account on my phone at ANY given day or time.
I registered online, received the email. Still can't log in. I've called, talk to customer service, even screenshot my screen like my csr asked me to do so y'all could see the issue and emailed it to your tech support. Still haven't received any type of call back or email from them. Guess y'all use the same lie to fake reassure us it's hope in repairing this app. Still waiting on my insurance card to come in the mail but my February bill is already here. Smh. Call customer service she was confused. Told me my dental card was my insurance card but the card says dental only on it. Didn't think I would still be waiting on my card to come when I registered and paid before the deadline last year. Can't even attempt to show my doctor my digital card from your app because it doesn't work. I don't have no type of paperwork describing what type of insurance I have, what is covered, nothing. All I have is a bill that's on time. Nothing else. I need my welcome packet, my health insurance card immediately or I will call the market place back, ask to switch to another insurance and get my money back from BCBSGA this is ridiculous. Fix the issues instead of brushing over them.
It does not work. I tried to log in on a desktop and through android and nothing. Piece of crap. Why have it if it does not work. Either improve it or I'll take my business elsewhere
Just the worst. Do not bother with this mess of an app. I'm uninstalling now!
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