No info given on how to contact customer service. I would expect that to be of high importance since insurance companies put the responsibility of knowing their coverage on the patient. How is anyone expected to clarify questions about coverage before they seek medical care or ask questions about billing if no number or email address is provided on the app or the membership card? Why should I have to go searching for it if I'm provided a "covenient" app?
Can't pay my premium on this site.
I still cannot talk to a person no matter where I call. I can't update my own health plan but you still call my husband & give him information for me instead of talking to me directly. I refuse to have to verify my info for you to tell me you can't update simple info as I have asked on numerous occasions. I guess you can call my husband for payments too & see how far you get with that!!!!!! Thanks for great customer support!!!!!
It would be very nice to be able to fingerprint login.
Good app to find doctors that are in network.
does not work but they want you to use it. Ha Ha. what a joke!
Committed to improving the experience for our members.
Find a doctor, urgent care, or local office. View your claims & benefits.
Complete source for information on health issues, procedures, and medications.
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