WesternUnion AE Money Transfer

4.2
3.02K reviews
500K+
Downloads
Content rating
Everyone
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About this app

SEND MONEY ABROAD EASILY
Create a profile to start the money transfer on your phone. Send money for a cash pickup in more than 200 countries and territories** or to a bank account in more than 50 countries.

PAY AS YOU’D LIKE
Use your debit, credit, prepaid card or your bank account to fund your transfers. You can also pay in cash.

EARN My WU℠ POINTS
Sign up or link your My WU number to your profile to earn points when you transfer money with us.

TRACK YOUR TRANSFER ON THE GO
Follow your money virtually. With the Western Union® app, it is easy to track your transfer any time.

CHECK RATES BEFORE YOU SEND
No unwelcome surprises for you—the app shows you our fees*** and applicable exchange rates when you start the transfer.

GET REPEAT VALUE
The app remembers your details so that you don’t have to! Access your transfer history to quickly set up repeat transfers to your receivers.

FIND US EASILY
Check the map on the app to find your nearest agent location.

LET US HELP YOU
Got an issue? Get in touch with us by accessing customer care straight from the app.

For more details, visit wu.com (link to Contact us). Western Union – your choice for remittance around the world.

Start making your money transfers smart today – install the app and enjoy the power of sending money globally wherever you are!


* Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory and foreign exchange issues, required receiver action(s), identification requirements, Agent location hours, differences in time zones, or selection of delayed options. Additional restrictions may apply. See Terms and Conditions for details.
** Network data as of 30 June 2018.
*** Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees and foreign exchange rates may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice. Subject to applicable taxes (if any).
Updated on
Mar 17, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 5 others
This app may collect these data types
Personal info, Financial info and 6 others
Data is encrypted in transit
You can request that data be deleted
4.2
3.02K reviews
Ahmed Shaban
June 30, 2022
No support for cancellation and refunds inside the app. You have to contact Al Fardan Exchange support which has been a slow and frustrating experience so far. They take days to respond, if at all, and it has been 45 days so far since I requested my refund and I still don't have my money. How it's acceptable for such a big multinational to have this slow and ineffective of a return policy and support is beyond me. People need their money, this is unacceptable.
21 people found this review helpful
Western Union Android Apps
July 1, 2022
Hello dear Ahmed, we are deeply sorry for your experience. It is unacceptable. Kindly contact us via DigitalAppSupportMEPA@westernunion.com and provide us with your full name, mobile number, ID number, MTCN and details of refund problem. We will assist you asap. Thank you for your patience
Lusine Grigoryan
July 12, 2022
The worst money transfer application. I've transferred very little amount of money through this useless service to India. First they didn't give the money to receiver telling as if because transfer is done by a foreigner, who is not resident of India, we can't give the money. Need to go to post office. So I called and told them to cancel the transaction on 4th of July. Today is 12 of July and this uselesses are telling me that they didn't yet receive the refund confirmation. Nonsense
17 people found this review helpful
Western Union Android Apps
July 13, 2022
Hello dear Lusine, we are deeply sorry for your experience. Kindly contact us at DigitalAppSupportMEPA@westernunion.com and provide us with your full name, mobile number, ID number, MTCN and details of receiver's problem in India. We will investigate it and assist you asap. Thank you for your patience
Ramir I Toyado
July 7, 2022
This is frustrating, my transfer has been rejected or cancelled by WU system/platform. It did not reach my recepient and status became refunded. Its been 11 days now and there's still no update regarding the refund or if ever when it will be refunded. Though its small amount since i'm trying to experience how the WU app is, but its so disappointing. I'm not recommending this to others, unless you want headache.
3 people found this review helpful
Western Union Android Apps
July 11, 2022
Hello dear Ramir, we highly regret your inconvenience. Kindly contact us via DigitalAppSupportMEPA@westernunion.com and provide us with your full name, mobile number, ID number, MTCN and details of refund problem. We will assist you asap. Thank you for your patience