Every time app redirects me to my bank's authentication page, auth fails immediately. Transfer is completed though. App does not allow me to save multiple bank accounts tied to the same person.
The app, when first launched and for about a year afterwards, worked fine. Since that time, for the last year or so, the app works fine for instant cash payments (when commission is paid) but doesn't work as flawlessly for free payments (1 to 2 day transfers bank to bank account). I'm sure this is a ploy by WU to get more of us to make commission payments.
The test question section does not recognise questions. Tried all day with various questions to no luck
Worst app ever, never downloaded an app and deleted straight away. Especially troubling because this from a company known world over and they can't even get an app working properly. After downloading the app, I proceed to follow the registration process, 70% into it, a pop box appears and says 'session timed out, log in' which was weird as I had the phone in my hands 'registering' so why will it have timed out? I ignored it and tried to continue finishing the registration process and same pop up box again with timed out. So I decided to log back in, it asks me for my password which I used to register a minute before and it said 'password not recognised' tried 2 more times and same thing. Clicked the 'forgot password' bit so it can email me. Been waiting 20 minutes now for an email and yet nothing. Don't waste your time people, I am going to try moneygram or similar and hope for the best. Really disappointed with WU and the 1 star you get is because I need to put a star to proceed but you don't deserve any
Succinct international money transfer app which works and is secure, some niggles but on the whole it does what it says on the box.
I love it because it's so fast and easy to use...and there's customer service is available anytime to help us....excellent service!!!
Thanks for your feedback. We’ve listened and made improvements to the WU app.
- Bug fixes
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