Very disappointing... There is a huge lack of consumer friendliness in this app! If you get on a plane and you didn't download the app before hand you have to pay for a internet package to connect and download it. Not a single movie worked, only a few select shows. Very disappointed, it's supposed to improve customer experience, not make it worse!
Clunky, poor, not user friendly This app is horrible, the Air Canada app is leaps and bounds beyond this. The session keeps timing out and the app itself is not very helpful or informative. I also expected to be able to take a picture of your passport in order to scan it upon check in; every other airline app had this feature, West jet of course does not. Very disappointed.
Won't work on Samsung Note 3 So frustrating. I am connected to the wifi it says. Can't get the security code page to to move past entering the bot code.
No issues so far After all the horrible reviews I expected it not to work. Works fine on my S4... Loaded up right away. Does exactly what I wanted it to do... View my upcoming flights to see if delays/verify itinerary... And check out my west jet $ balance. Smooth on my end. I don't really care if I have access to movies/TV thru their ap so never even tried that feature....
I have a Samsung S4. Still a problem....not fixed or updated yet, as stated. It supposedly installs, and shows a Westjet icon, but will not open, after several attempts, and even after reinstalling it. For that reason, I would not even give this a one star, except that I can't post this review without selecting at least one. Do they even read these things, or get on it promptly to try to fix it?
This is not an app, it's a tool to link you to the WestJet mobile website. It does allow you to see your account info, but all other functionality takes you directly to the mobile website. There needs to be a lot of work done on integrating all services.
What’s new 2.0
This release includes changes to support Android Lollipop. Also includes a refreshing update to Material Design.
Here is what’s new:
· Rolling out Material Design updates to key features in the app
· The use of location services to identify nearby airports; making flight status searches even easier
· In preparation for our upcoming inflight entertainment and connectivity system, WestJet Connect, you’ll see new features to access the system. Stay tuned for more information!