Sugar is dead Sugar is on the journey to extinction, ala California Fitness. Merchants are pulling out; those on the roster are simply there to run out their existing contracts. Merchants closed but offers remain in the system. For users, enquiries are no longer responded, the app not updated and problems not resolved. DO NOT ADD any credits, else you get it wasted. I used to love Sugar so much I had $200 credit. Their support was world class a year ago. I suspect nobody even works for Sugar anymore!!
Absolutely no support or help Company is no longer replying to emails or bothers with updates. Vendors are slowly disappearing from Singapore listings. Even feedback about vendors who have closed down is met with silence. Very disappointed. Remember to make sure if the shop is still in business before paying for the vouchers! Have been a faithful user from day 1 but now mo more. Unfortunately still have more than $50 credit left over which is expiring soon with little chance of being used.
Gone downhill as others have mentioned Simply put, sugar is dead or dying. No more new companies, no where to use your sugar credits. In fact, mine actually expired before I could find somewhere good to use them. A pity that their venture failed.
Sugar app is dead. Merchants have closed down and yet vouchers can still be bought. Their website is down and no way to contact them. However, the offers were great value when Sugar was still in operation!
Started crashing It used to be good. I managed to buy the vouchers before. It started crashing on startup today (11/11/16), however, and reinstalling didn't help. EDIT (12/11/16): App can start, but can't login or reset password.
Too many gremlins Sure, crediting glitches in your system to gremlins may be cute the first time, but not when loading takes ages and then the app crashes. Liked it in Feb when I first installed the app, but too bad I lost the $10 sign up bonus. Will wait for the glitches to be sorted out before buying anything on the app because it seems ppl are losing money to glitches or non-existent shops.
Yes there is such a thing as Free Lunch ! You can now buy multiple voucher on Sugar and each spending credits to explore your city :)