Mobile deposit works horribly. Takes photos automatically before waiting for your camera to autofocus. Only gets the deposit amount right 50% of the time. I have to go to the bank to deposit checks often because of how poor this app performs. I would recommend allowing the user to choose when to take the photos like it used to. Otherwise fix the behavior with the Honor 8. Also tell the user what amount it actually detects so you're not trying to guess why it thinks there's a difference.
I hate it ever since there so called updates because now I can not see my balances all they show is your deposits, card and check use or ATM withdrawals. This happens to me a lot so for example I use my card to make a payment to Verizon on 7/7/17 I'll see it on my account and my balance is $10 the next day I don't see the Verizon payment and my balance is $100 So I'm thinking ok my Verizon is paid I know I made a deposit. So I use my card then 2 days later I'm over drawn my Verizon payment pops up again and my card payment that I used cuz I had $100 to use. So what happens I end up owing Wells Fargo because now I'm over drawn so by the end of this month I'm switching to a different bank. Im tired of dealing with Wells Fargo at first I thought it was just me but talking to other different people the experience the same problem.
The app works fine BUT it seems like it needs a new update every couple of weeks. That's really aggravating. I'll be out and about wanting to look at my account, but Oh wait! I can't because it needs an update that I won't be able to do till I'm back on Wi-Fi. Please stop requiring updates so often!
Having trouble getting started. Login ok and then an email comes that says to login again to complete enrollment. There is no way to do that which I can see. Can't see a help menu either. May have to call instead which defeats the purpose. Fix it, guys.
This app is always having issues. I go to sign in and it says server down. I go to make a payment on my CC and it won't allow me to select any of the payment options. I do like having everything so organized and easily viewed but the rest of the functionality need to be addressed.
The Wells Fargo application has been installed on my phone for a few years. With direct deposit, the app tells us our balance including the current pending deductions but always over draws us. We had over draft protection on our account and after so long of over drawing and them telling us reasons why, we were finally told it was removed from our account somehow. This application has costed us more money per month than my actual phone plan. The bank itself gets a pretty decent rap but has been sued over things like this. The application clearly reflects that behavior. Dont use this unless your past "paycheck to paycheck"... Track everything yourself.
Sign On with your fingerprint instead of your username and password.
Fingerprint Authentication is now available for Wells Fargo’s Android Smartphone app on supported devices running Android OS 6+.
To enable Fingerprint Authentication, visit the Settings menu in the Wells Fargo app and select Fingerprint Sign On.
Tap and pay with your phone, get instant notifications, and lock your cards.