Review from A Google User
Mobile deposits coming! OK, the user interface is clunky at best. My main interest in the App is to make mobile deposits, which are currently only enabled for a few states (based on where the account was opened). I dove deep into the WF phone support and discovered that mobile deposits are being field tested now and are due for a national roll out to all states in November-December 2012. If you have a WF Advisors investment account, mobile deposits will be possible only to your Command account that has check writing capability, not all investment accounts. When the update the app for mobile deposits, I really hope they'll improve the UI too.
Locks me out every time I log in "For your security, WF has temporarily prevented access to your account." I call WF and unblock it. After one successful login, the app blocks me again. Meanwhile, the web service works fine. Unfortunately, WF recently removed the mobile version of their web site, which was great. This native Android app does not work, unlike its iOS native counterpart.
Freezes taking check pictures Nexus 5x Takes the picture screen freezes with picture of check with blue box around it. Works fine on my win mobile 8.1. also suggest being able to just take check picture manually. Nice idea but besides the freezing issue takes much longer for the camera to analyze and determine light and when enabling me to take picture would be faster.
I don't like that it changes Once I learn an app, I can do what I need without looking or just quickly. Now it's another update things look different, act different & it was fine 6 mths ago. I knew how 2 quickly use it. That's why u use a banking app. It's not to play games or sit around and learn new features. It's like when I'm at the cashier & need to transfer from savings to checkings. I don't need a screen to say good afternoon or good morning. I need 1 I can use with one hand while chatting w/ the cashier & unloading my cart
CAN'T DO MOBILE DEPOSIT This App is not working. When you hit the camera icon to take a picture of a check, nothing happens. Not only is this an inconvenience, but it's going to cost me money in banking fees. I've been trying to deposit since yesterday, and I've uninstalled the App and reinstalled it. Please get this fixed ASAP
Worst Depositing The depositing never works. Always a problem. Chase works in one try and doesn't make you type everything all over if it doesnt. Honestly, might close my Wells Fargo Account due to this since I have none that are close to me in the city. UPDATE: Worst bank app. I am seriously consider switching over to Chase fully because of this app
Very Very happy with this updated version. Accurate, helpful and much easier to navigate! Also, compared to 20 years ago Wells Fargo has shown marked improvement in its customer svc. They no longer work to steal as much money from you as possible as was their old company policy. Very pleased.
• Easy access to your FICO® Credit Score (for customers with an eligible credit card account)
• Completely redesigned Wells Fargo Advisors experience to be simpler and easier to use
Tap and pay with your phone, get instant notifications, and lock your cards.