Review from A Google User
Mobile deposits coming! OK, the user interface is clunky at best. My main interest in the App is to make mobile deposits, which are currently only enabled for a few states (based on where the account was opened). I dove deep into the WF phone support and discovered that mobile deposits are being field tested now and are due for a national roll out to all states in November-December 2012. If you have a WF Advisors investment account, mobile deposits will be possible only to your Command account that has check writing capability, not all investment accounts. When the update the app for mobile deposits, I really hope they'll improve the UI too.
No big business is perfect, especially banks.. WF really went thru the ringer with the product sales incentives that led to terrible internal decisions.. I've been a customer since the 90s and will continue to be, because of how they take responsibility.. The new commitment statement they issued, tells what happened, what they are doing to resolve impacts on customers and new policies without incentives that can lead to unscrupulous dealings.. They've stood by me when my identity was stolen, the phone bank reps are courteous.. The App is efficient, easy and accounts stay up-to-date.. The new commitment statement can be found at the bottom of the App for anyone that would like to read it..
I liked old app better. .this one test to be too slick. Freq required to make more click/selections to achieve what I want to do. Website revisions to look like phone app are even worse...takes 3-5x the # of clicks to get banki g done
The user interface is terrible. It's slow and clunky. Trying to deposit checks with the app is terrible. It won't let you take a pic of the check on your own and it for a HORRIBLE job taking a pic on its own. Seriously needs to be fixed from the ground up. Edit: just wanted to come back and say how terrible this app still is! It would be nice to be able to deposit checks via mobile app. Make an app that actually works. Let people take a picture of the check manually instead of doing it automatically.
Total garbage. It must have been designed by someone with limited html web dev skills who just switched to developing apps. Mobile deposit is total trash. Took me 13 minutes to deposit a small check whereas I deposit checks with other banks in seconds. Shame on WF. They should learn from their competitors.
I think this app fits all my mobile banking needs. Transferring between accounts, pending and posted history, don't have to sign in to see a quick look at my balances...just the other day I wired money just to try it. Works great! I even like the fact that I can't use the app for major account changing (security).
Works relatively well but your milage may vary. For example, fingerprint login used to work, but I registered more than one finger on the phone and now it says I don't have it set up. That's annoying, it's the only app I have to type in credentials for. Also, the ability to manage bill pay payees might be somewhere in there, I just couldn't find it. Ended up downloading BofA app just to pay a cat loan.
Minor performance enhancements and bug fixes
Tap and pay with your phone, get instant notifications, and lock your cards.
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