WhatsApp Business

In-app purchases
4.3
10.1M reviews
500M+
Downloads
Content rating
Everyone
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About this app

WhatsApp Business from Meta

WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.

If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.

In addition to the features available in WhatsApp Messenger, WhatsApp Business includes:

• BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information — like your website, location, or contact information.

• BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate when you're away or Greeting message to send your customers an introductory message when they first message you.

• LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call.

• RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.

• WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser.

WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more.

*Data charges may apply. Contact your provider for details.

Note: once you restore chat backup from WhatsApp Messenger to WhatsApp Business, you will no longer be able to restore it back to WhatsApp Messenger. If you would like to go back, we recommend that you copy the WhatsApp Messenger backup on your phone to your computer before you start using WhatsApp Business.

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We're always excited to hear from you! If you have any feedback, questions, or concerns, please email us at:


smb@support.whatsapp.com


or follow us on twitter:


http://twitter.com/WhatsApp
@WhatsApp
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Updated on
Nov 21, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted
4.3
10.1M reviews
Geronimo “GPtheRocker” Penner
June 13, 2022
Great app, use it all the time... but lately has gotten a ton of bugs. I can no longer listen to audio messages quietly with the earpiece speaker. But I can audio call with it. Back up errors or hanging on 99% all day as well. And the occasional app crash as well. And trust me it's not the phone, I use a samsung note 20 ultra. Plz fix this!
29,231 people found this review helpful
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Benjamin Esuikup
October 15, 2022
This is a good app, especially for business people who operate in the social sphere. However, with each update there are new things to dislike and like about the app. Recently I've noticed status videos play out while I'm listening to music though my phone is on silent. It wasn't this way before. I prefer profile photos popping out from where I tap than the top left corner. Can we get back the feature that allows us select status viewers just before posting? I really liked that. Thank you.
54,478 people found this review helpful
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Sheriff Oladimeji
November 16, 2022
Great app overall but you guys dropped "Archive" to the last row of "Chats" again! Liked it better when it was up there — on top of the list. Gives one easy access. But if this must be so, kindly add a Go-to-bottom button to "Chats" interface while scrolling down and vice versa. One more thing... Archived chats now automatically find their way back into the main chat list when a message comes in from the particular archived chat. Let them stay archived please. Kindly fix this. Thanks!
6,693 people found this review helpful
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What's new

• You can now create and share a link for your WhatsApp call from the Calls tab
• Now only admins will be notified when you leave a group
• Group admins can now delete others’ messages for everyone. All participants can see who deleted it.
• See link previews for links shared via Status.
• You can now easily react to a Status post using Status Reactions.