WhatsApp Business

WhatsApp LLC

In-app purchases

About this app

Everything you love about WhatsApp plus built-in tools for business

WhatsApp Business is a free-to-download app with built-in tools to help you work smarter, build trust, and grow your business.

You get free calls* and free international messaging* plus business features to help you do more with conversations.

Download the app to get business benefits like these:

• Work smarter. Save time by letting the app do the work for you! Send customers automated quick replies and away messages so you never miss an opportunity. Use labels to quickly organize, filter, and find important conversations. Create a status to share an offer or news, and even take orders and payments** in-app to create a great customer experience.

• Build relationships and trust. With a professional business profile on a secure platform, you build credibility and trust with customers. Use the app to provide more responsive customer support and build long-term loyalty. Subscribe to Meta Verified*** to reinforce your authenticity.

• Sell more and grow. Get discovered, advertise, and make more valuable customer connections. Boost sales by sending targeted offers to customers; create ads that click to WhatsApp; showcase your product catalog; and give customers the convenience of in-app orders and payments.**

FAQs

Are all features free?
The app is free to download and use, with a mix of free and paid features.

Can I still use my personal WhatsApp?
Yes! As long as you have two different phone numbers, your business and personal accounts can live together on a single device.

Can I transfer over my chat history?
Yes. When you set up the WhatsApp Business app, you can restore a backup from your WhatsApp account to transfer your messages, media, and contacts to your business account.

How many devices can I connect?
You can have a total of five web-based devices or mobile phones on your account (up to 10 if you subscribe to Meta Verified***).

*Data charges may apply. Contact your provider for details.
**Not available in all markets
***Available soon globally

Ratings and reviews

Good day, I am very disappointed with the WhatsApp Desktop app. Since the update a few months ago, it keeps logging out almost every second day, and when it doesn’t, it crashes constantly. I already installed the latest version, but the problem continues. I rely on the desktop app for work, and it has become very frustrating and unreliable. The mobile version works perfectly. Please assist urgently.

Most of the app is very cool and allows for a lot more functionality than what the usual WhatsApp does. One small issue is that, for an away message, you cannot select "only send to *this label*" which defeats the point. I only want an away message to be sent to my clients, not to everyone. And I don't want to have to select all my clients every time I'm on leave. Another annoyance is that the voice message transcription doesn't work.

1. There should be a feature for saving videos contacts save on status directly instead of always going to status saver or screen recording or begging please send😭😂 2. Another feature for having a play track for a video posted on status. so that if you didn't get one thing, you can go back instead of replaying from the beginning 3. Stop reducing picture and video quality😭 Business Whatsapp is a great app. let's make it better

What’s new

We update the app regularly to fix bugs, optimize performance and improve the experience. Thanks for using WhatsApp!