Wheely

4.4
5.08K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Request a chauffeur-driven, class-leading car on-demand or in advance for yourself or on behalf of others.
“...a bespoke five star service for when Uber just won’t cut it.” British GQ
“Wheely - a personalised chauffeur service that’s more inconspicuous than a cab (definite cool points) and way less gauche than a limo, but just as luxurious.” ELLE UK
“I tried Uber’s luxurious London competitor Wheely, and it made me think it’s possible for money to buy happiness”. Business Insider UK
CLASS-LEADING VEHICLES
Settle back and relax in the quiet comfort of a discreetly coloured, impeccably maintained Mercedes-Benz E, S or V-Class - none over three years old.
PROFESSIONAL CHAUFFEURS
All Wheely chauffeurs are highly experienced and rigorously tested on local geography and driver etiquette. Trust them to get you there effortlessly and in class-leading comfort.
PERSONALISED JOURNEYS
Every journey is tailored to your tastes: music, temperature, route… your chauffeur will be happy to comply. You can even stream your favourite music from your phone.
ON-DEMAND OR IN ADVANCE
Wheely represents the next level of on-demand transportation. Download the app to request a car for immediate pick up, or schedule your journey in advance.
BOOK FOR OTHERS
The app allows you to request a chauffeur for yourself or on behalf of other passengers.
RELIABLE AIRPORT TRANSFERS
Fixed fares to and from local airports, with a ‘Meet & Greet’ service with name-boards for arrivals. Business class now extends all the way to your final destination.
24/7 SUPPORT
Our Support Team is always on hand to offer any help you need in-app or on the phone.
THREE SERVICE LEVELS
Business is our standard service that is anything but standard. First offers even higher levels of comfort. XL is ideal when you need space for more passengers, luggage, or both.
APPEARANCES MATTER
All chauffeurs take as much pride in their appearance as in their vehicles. For them, there is no such thing as a passenger running late: waiting as long as required is simply part of the job.
BUSINESS ACCOUNTS
Meeting a client at the airport, taking staff to a meeting, transporting delegates to an event… Wheely is reliable, flexible, and efficient, eliminating the time wasted on expense claims.
Wheely currently operates in London, Moscow and Paris.
Updated on
Sep 15, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
4.94K reviews
Karl Williams
September 11, 2023
Since the app update I've not been able to verify my payment card or add a new one, I don't even get to a bank 3DS screen before it errors out with a message to contact customer support. Did that, not heard anything back since. Edit: the app has now been updated and now all looks good - looking forward to Wheely continuing with the 5* service!
1 person found this review helpful
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Wheely
September 5, 2023
Hello Karl, thank you for your feedback. We apologize for the payment verification issue and for not getting back to you. We’ll call you shortly to assist as it appears to be from the bank’s end. Thank you for your patience
Jacob
August 23, 2023
Couldn't even finish signing up. Most major US credit cards are not accepted due to 3DS limitations with our banks... Even if I did manage to get the card loaded in the app, I'd have to call my bank to pre-approve every single ride. No thanks.
1 person found this review helpful
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Wheely
August 23, 2023
Hello Jacob, thank you for taking the time to share your experience. Apologies for the credit card issue due to 3D security. We've taken immediate steps to fix it, so you should now be able to add your card without any difficulties. Please give it another try and don't hesitate to reach out if you face the same issue. Your patience is valued.
Marco Marambe
May 12, 2023
The Drivers have obviously been advised/trained to have a certain etiquette when picking up Wheely customers, even though they obviously have the Uber model and therefore are likely to work with all the other apps. Very good service
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What's new

We have made a few small refinements that help the Wheely app to run as smoothly as you would expect.