You guys should add the Full Schedule option right into the app itself. It's a hassle always going to the internet for that. Also, it would be nice if you guys made cell phone numbers into hypertext. Or at least be valuable. When I want to text a coworker, it should automatically take me to the dialer,ot error page. Please fix and I'll give you 5 stars.
I like this app but I really wish it gives me a notification when there is an open/drop shift rather than an email or text, which is kind of inconvenience if an employee doesn't have wifi or a mobile plan. I also want to have full feature on the app itself rather than having to open the website to access the full feature.
Needs to be able to add multiple agencies This app is great and works just like it promises to. But my only complaint is that I wish you could use multiple agencies and just talk between the two friends since I work two different EMS agencies and they both use when to work and I just wish that I could easily toggle through them without having to log out and log back in.
I like the feature of seeing Who's On Now or Later on the day I go into work. And I love that it posts to my Google calendar! Very simple to use and navigate throughout the app. Easy to use shift trade and time off. It was very helpful that when I had two jobs that used W2W, I was able to switch back n forth from either schedule.
It would be a 5 star app if I had the ability to swap between 2 departments without having to log out and log back in. Also when I click a phone number in the app it shows up as an error when it moves to make a phone call. More support for Android please!
The user interface, both on desktop and mobile, is lacking. It does not show any knowledge of UI/UX design on their part. The Android app does not follow Material guidelines. Frequently, time off requests are entered wrong because of sloppily coded controls (even though all platforms include a date/time picker that could have been used instead, so I don't get why they did this). It's also not aesthetically appealing, but that's the least of their UI/UX problems. I doubt they even made a wireframe first or any other major UX design processes. It's not quite intuitive, it just barely gets the job done, and if they don't hire a new UI/UX designer soon they're never gonna get better. Also, you know they're not confident in their mobile app when it includes a link to their desktop version
Bug fixes and SSL error handling
Simple and easy way to create manageable employee schedules for a restaurant.