COM-DEX

2.7
693 reviews
50K+
Downloads
Content rating
Everyone
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About this app

The COM-DEX app from Widex allows hearing aid users to remotely control their hearing aids via the COM-DEX hands-free streamer. COM-DEX streams high-quality sound to Widex hearing aids from mobile phones and from a connected COM-DEX Remote Mic.

With the COM-DEX App you can:
• Adjust volume settings, change programs or alter sound levels of Widex hearing aids via the COM-DEX
• Choose the directional focus of your hearing aids
• See COM-DEX and COM-DEX Remote Mic battery status
• COM-DEX Remote Mic controls: Pause/start stream, adjust microphone gain, surroundings on/off while streaming from microphone
• Boost the volume of streamed sound in settings menu
• Swipe screen support added (change active screen by swiping left/right)
• COM-DEX and COM-DEX Remote Mic Connection Guide
• Learn how to adjust sound, programs and sound direction with Usage Guides
• Learn basic hearing aid maintenance with instructional videos
• Locate nearest hearing care professional with the handy shop finder
• Use the mirror to help placement of hearing aids

If your current COM-DEX has firmware older than version 1.3.0 (e.g. 1.2.0 or 1.0.10):
Please consult your dispenser for firmware upgrade if you want to optimize your experience with
COM-DEX Remote Mic support or have access to the new features mentioned in “What’s new in Version 1.3.0”.

To verify your current firmware version on COM-DEX:
When the App is connected to your COM-DEX, the firmware version can be seen in menu More| Help | App and device information -> COM-DEX firmware version: x.x.xx
Updated on
Jan 18, 2017

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
2.7
693 reviews
A Google user
April 17, 2020
When this app works it's very useful. unfortunately it does not start up when you connect the Bluetooth microphone and hearing aids. today I waited over a half an hour for the app to recognize the fact that the microphone and hearing aids were on. I tried unplugging and replugging the Bluetooth device. Finally I just left it off and halfway through a telephone conversation at begin to work. Very unreliable.
29 people found this review helpful
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A Google user
March 1, 2020
I've used this app for over a year, when it connects and works it's great. However that's when it connects. There is no rhyme or reason to when or why it connects / disconnects. Every morning the equipment connects fine via bluetooth, however when I launch the comdex app, things disconnect and if I'm lucky incan get it to reconnect. Most days it doesn't like today.... I reboot my phone reboot all devices and still won't connect. But it might tomorrow. It's such an asset when it works
26 people found this review helpful
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Yvonne James
March 20, 2021
Like everyone is saying, this app works great when it connects and being a bilateral hearing aid user, this is my life line. I depend on it. Now I have a new phone, it refuses to connect. I have had this for 5 years and the last two years it started acting up. Please fix or come out with a better codex device.
11 people found this review helpful
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What's new

• New screen for control of COM-DEX Remote Mic if it is connected (require COM-DEX with firmware 1.3 or newer and a COM-DEX Remote Mic)
• Possible to boost the volume of streamed sound in settings menu (require COM-DEX with firmware 1.3 or newer)
• Swipe screen support added (change active screen by swiping left/right)
• Leave demo mode more intuitive and easy to located (tap red banner in top of screen)
• Minor bug fixes