
A Google user
- Flag inappropriate
- Show review history
Switched from iphone (which worked) to Android (now it doesn't), also it shows additional fees on the account but doesnt state what for. I have auto bill pay, but my account shouldn't show a large pending amount. So I called the company and informed them about the issue and all it could say was it was a discrepancy, but still haven't cleared it out from last year.
2 people found this review helpful

A Google user
App and website does not allow me to register. Also, my rates were increased because they took off the safe driver discount for an accident I was involved in and it was not my fault and thrown out in court 2 years ago. The lady was rude and told me that I could either pay or look for a new insurance. Obviously, this company doesn't care about its customer or about getting new customers.
5 people found this review helpful

A Google user
- Flag inappropriate
- Show review history
No place to register a new account or file a claim; but the voicemail for the office's says you can - pointless. I still have to wait to call in to an office (no time zone info given though), so what is the app for? Oh, and not being able to close out correctly - ridiculous.
3 people found this review helpful