One of the worst cab service with un professional drivers. The tracking device in the CAB does not work at all. I am unable to track the cab. When contacted the custmer care, astonishingly they are also not able to track the CAB. The customer care is one of the worst that I have ever interacted. The executives do not know anything about the app. They are asking us to call the driver and track the cab. My advice for all is not to use the meru cab service. Other providers are far bettr than this worst cab service.
Almost useless. Booked cab to airport using Paytm payment mode. After reaching airport, it still says 15 mins to reach and Paytm payment was not processed. Finally driver asked for cash. I ended up paying ₹980 in cash and the receipt I got from Meru after discount is ₹857.
Today, I took trips twice and both the times , driver forced me to pay them through their personal Paytm numbers and both times Meru has also deducted the amount from my Paytm account on their app. Informed in morning but no amount refunded. 397 + 320 need to be refunded. This amount already paid to both drivers. Very disappointed.
Worst service. Drivers don't answer calls. And recently I was charged 100 rupees extra as MCD tax which was not mentioned at the time of booking. I feel cheated. Very bad experience. Un-installing!!!
Meru cabs is one of the worst cab service . I booked a taxi fare shown was 330- in meru and ola was showing 425- I selected to go with meru and at the end of my trip bill was 627- I surprised and asked the driver he said night charges are added in the bill which was hidden. I felt cheated. Whereas ola does not cheat in such a manner . Will you refund my Rs 200- ? PL,check booking no.k44694325 dt 30sep17 time 00:05 to 00:46 distance travelled 20.8 km. We pay RS 270 to ola cabs for the same time and distance travel and bill of meru cabs is 627- You think , who is better . Ola cabs or meru ?
Booked a cab with payment mode using a linked wallet. Ride ends but wallet wasn't charged. Customer care says it's a bug, and we can't resolve it at our end. Please track down the cabbie and pay him. Fantastic. App doesn't work. Absolute s***. Useless is a compliment here. Driver expects me to pay up and Meru is useless. Tech doesn't work
*Bug fixes and improvements
* Request a Meru for someone else. Book a cab for family members, even if they don't have the app
* Now you can select exact drop location on map
* Single tap tagging the wallet for airport bookings
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