It was working well all along until I tried using the app yesterday. It's asking for my password. When I entered "forgot password", it telling me my email address is not valid. Same with my telus account app. I have uninstalled the app several times reinstalled without any luck. I removed and re-added my optik acct which gives a different six digit code to add with your email address. I always say that the code is invalid. That's a shame.
Stopped working after the last update This used to work pretty well but after the last update it no longer works on all my devices. No reason why. Just either won't install or won't load. Please fix it and stopped messing around...
Used to Work This app worked a could weeks ago. Now getting constant socket timeouts. When I try resetting the Optik account and it says my email is incorrect no matter what I do. Pretty disappointing considering this app was a selling point over Shaw.
Rooted phone? You're a Criminal! Their disabling of service to rooted phones has enraged me. Also with Telus, your pvr recordings can't be saved when pvr fails. Plus their CC captions are terrible.
Wi-Fi required?? If phone is not on wifi, the results are unpredictable. Used to be a great feature to request a recording while away from home. Some update in the past has caused a "Wi-Fi not connected" alert to continually appear. :(
App used to work good before. But now can't even sign in. Keep telling me my password is wrong. How is it wrong when I can sign into my telus account with same password.but when trying to sign into the app ts wrong.
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Universal Remote control for TV, Cable/Satellite, Apple TV,Roku, DVD & TV Guide