Very happy with the customer service on social media specifically. Although my ticket was found guilty (you can't always win), the officer wrote the wrong date on the ticket (a month earlier) which caused me to incur a penalty. Winit was king enough to credit my account to cover the officers error. I will use them again. Highly recommend using them.
I GAVE WINIT 5 STARS DO TO THERE GREAT CUSTOMER SUPPORT SERVICE , BUT I DON'T KNOW HOW GOOD THERE LAWYERS ARE AS OF YET BECAUSE MY TICKET IS STILL PROCESSING BUT ONCE I GET MY JUDGMENT I WILL DEFINITELY UPDATE WEATHER THERE LAWYERS ARE ANY GOOD OR NOT
My ticket was found guilty. It's a fine for street cleaning in NYC. Even though the ticket had the wrong time stated, WinIt didn't work in my favor. Maybe NYC is tough for street cleaning tickets...
Worst company ever I didn't have the time to go fight the ticket and trusted them I told the there wasn't any sign in front of the building and they still lost , I will try to fight it again because I'm sure is a win win and they even try don't waste your time with this company.
My first ticket save me money love it
Not all tickets get dismissed, i guess it depends why you got the ticket in the first place, but the custumer service experience i've received is great so far.
-Improved License Plate Management