They randomly changed the wallet address without notification or warning. I lost money because money was deposited to the old address after the mysterious change of address. Use any other wallet or just use cash Update: looks like they will claim about 100$ of Bitcoin from this change of wallet address. Run as far as you can from this Bitcoin wallet. Edit: I didn't receive the so called communication they claimed they sent out. I contacted support and said there is nothing they can do. My Bitcoins are limbo, I'll probably never see them
September 20, 2017I'm so sorry you've been having issues. We sent out multiple notifications about the wallet changes which we hoped everyone would see. The money sent to your old wallet should have been sent to your new wallet automatically. If you have any issue with this, please contact support: https://help.wirexapp.com/hc/requests/new
You make my life become complicated. Already all the documents according exactly what you request but suddenly become refuse. And now when I try to submit again, your apps camera that powered by onfido cannot be seen and supported by my phone camera and it become to dark when I try to snap it. You become worst and useless anymore. Try check in your data, how many people are tried to uninstall your apps. And good news is.. you are no longer be needed especially in Asia
I reset my phone and don't have access to the Google authenticator code and I'm locked out is there anyway of getting back into my account?
Suddenly blocked my account after submit for verify
i think is good
Edit: 6th March, New update , now wired had promised to provide new cards. I am still holding a few dollars to check how the cards work. Wirex still working and they are fixing it thus I am not uninstalling yet. Loving it so far for good progress. I was happy until my last transaction but I got a notice that they are temp pausing adding funds to the card etc. Okay, I understand that and I have also applied for verification and I hope it is done fast. I address is a bit misplaced, I wrote the local landmark address not the official but the document has the original road name etc full. So, hope I can change it later. Rest is all good and I hope I can start with paying my ads and subscriptions ASAP. I loved it until this downtime.... Hope someone replying here and answering few of my concerns.
Wirex 2.4.11 contains various small fixes and enhancements. We smoothed rough spots in the app. You won't see it. Just feel.
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