
Ed Glassner
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The phone app keeps "losing" my Device (Samsung DVR system). This occurs about once per week. When I try to reload the Device, I get a NOT CONNECTED message. I have to uninstall WiseView, download a new copy, open it & enter my Device again. My phone is an Android Samsung Galaxy S9 64GB . For the oast 3 months, after a few years if sporadic service, this app has failed completely. It won't recognize my device. When I Uninstaller & reinstall, it still can't find my device.
13 people found this review helpful

Chris Collins
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The app worked great for a long time, but i no longer can see my cameras after the recent update. Update as of 8/13/2020 - Resetting didn't work for me. Called the support number and they remoted into my computer. I can't say for certain what they did, but it was changing one of the numbers for connection and it worked perfectly. And they helped with other questions while I had them on the line. John was awesome and I'm back up and running, without wifi. Give them a call!
25 people found this review helpful

Jason Ortona
Slow response, even on gigabit network. Poor ui. Have had other security systems, most with better apps and web based monitoring. This is a good quality system, but lacks the easy interface of a Revo system. There are two modes of view, sub and main streams (low and high quality). The high quality can only be used on a single camera and takes extra time to access, sometimes dropping the connection to the DVR.
7 people found this review helpful