A Google user
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Not to pile on like the other reviews, but this update has definitely been a step backwards. I wasn't initally impressed, but decided to give it some time. Yes, the functionality is still there, but it's buried in non-intuitive places. You can easily tell the new version was pushed by people that don't actually use the product. Let's start by considering how and why people use the app. First, I like to be able to respond in real time to messages, and it's nice to see visitor and sales activity at a glance. Second, I use the app at shows to make sales onsite. Everything else the app can do is extra. Good to have, but not priority. Given this, why have you buried the PoS screen? It used to be right on the homescreen, now it is under the very non-intuitive "Manage" button. It took me almost 5 minutes of hunting around the first time to find it. Also, Chat is a non-intuitive place to view store orders. I'm sure there's another screen for it, but I haven't found it yet. Please, return these buttons to the homescreen, and allow me to default to my website without additional taps. Most people probably aren't managing multiple stores, and those that are can be reasonably expected to toggle between them as needed. If nothing else, for the love of all that is good and holy, please let me change away from that hot pink background and headers! It is truly awful.
149 people found this review helpful
Hey Scott. We listened to your feedback and are happy to let you know that from the last updated version of the app we released tons of new improved features, bug fixes and faster, better performance. We’d really appreciate it if you could update your feedback accordingly.
A Google user
I just got the app and while the layout and features are really nice, it is so infuriating to work with. While trying write a blog post there are so many glitches. I try to insert any space, character, paragraph break, etc. and the cursor jumps around and inserts or replaces something in the completely wrong place. So I typed my post in another app and copied and pasted it into this app. That made the writing easier, but trying to add/change/format anything is still a nightmare.
97 people found this review helpful
Hi Samantha, thanks for sharing your feedback. We are working hard to fix some known issues with the blog. I hope you'll see improvements very soon. Please stay tuned.
A Google user
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The new, updated version is horrendous! I cannot access my messages and orders without dipping into a black hole of endless clicks. When I finally locate them, the app crashes. The last version was much, much more accessible for business owners, and less confusing. This version makes connecting with my customers harder, and that's what we're in business for!
633 people found this review helpful
Hey Carmen. We listened to your feedback and are happy to let you know that an updated version of the app has now been released. The app now offers tons of new and improved features, bug fixes and faster, better performance. We’d really appreciate it if you could update your feedback accordingly.