I LOVE IT I found them on a Google search not his app and I needed flight from Vancouver to dubai and they sold it to me 500$ cheaper than *flight center* store. At first I thought it was a scam website due to ridiculously low prices but after buying the ticket, I called air china and verified the tickets and it was legit. Very good prices. They also offer hotel and car rental. And a 24/7 telephone customer service.
This company is so bad. I tools the favorite seat they charged also I payed $28 when I got the ticket I couldn't get my favorite seat. When I talk about this things for the company they never return that money n never care anything. So bad. I don't wanna use this app never ever. I guess kayak is better.
I had the hardest time when calling customer service. I put in the date I want to fly out and it gives me another date. Called in and the agent just seemed like they wanted me to pay the highest fare to change tickets. Went through four different people before I got the right interest in mind and that was me. I told her what flight I wanted and she looked for it instead of just saying I do not see it and go with the next highest flight. You have to track what they are telling you at the same time as the put it in their computer, put in your too. So you can see everything and know when they are lying and do not let them tell u anything. Overall the last rep. Was awesome. She really took at heart to help the customer.
First I was hesitant to do booking on 3rd party site due to some reviews on it but as for my experience it was all good and I don't encounter any issues at all. I even sent an email contacted them through chat everyone was responsive in a timely manner.
They charged me lots of hidden fees. The Flexible Ticket package is a lie. When I change my flight, they still try to charge me extra $100.
Very bad experience, wasted my time. I have selected trip, when I filled all the information, on final page they raise fare $300 by saying fare has changed (just in 10 mins). This is a trap and fraud. Waste of time.
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