Followed the directions, charged it 4 hours, downloaded the app, registered, and it worked. Get up this morning (day after registration), and it won't connect. Very annoying. Tried uninstalling and reinstalling, and now it won't let me "take charge" of the Bowtie ... from myself. Disappointed.
Horrible horrible horrible horrible HORRIBLE...my dog was so excited
Wouldn't connect to my Bowtie.. tried many times and nothing.
I went to Best Buy for another Fitbark (which is awesome BTW) however all they had was this garbage. They look like junk. They won't connect. The instructions are in bad English. The charging lights on both units aren't even the same. I emailed the company-just to see what their support is like-but I'm returning these units and I'll order another Fitbark (and you should too!) their support is live and instantaneous. So disappointed in wonderwoof and Best Buy
For all the people having trouble connecting, do charge it for four hours and leave it plugged in while doing the initial connection. I haven't had problems with connection after that initial hump. That being said, there are a number of small bugs throughout the app. For example, some of the badges don't work properly and the labels are wrong. The daily reminders flat out don't work. The support team seems good, so if you're having trouble, reach out to them. The Android app is also missing some functionality of the iOS app, such as multiple carers. My other beef with it, is that the company won't release what your dog's target goals are for the day, citing that as proprietary. So you just have to watch the bones fill up and try to base activity on that, rather than having an hour of activity you can schedule for. It's still a fun little gadget and I hope they continually improve the UI, fix the bugs and bring Android to feature parity.
A friend of mine bought this for me so she would have a friend to compete with. I'm sure she spent enough and it won't even connect to Android. She has an iPhone and has no issues but I can't get mine set up. It won't connect to the bowtie and sometimes doesn't even register that the phone and bowtie are right next to each other.
Fixes for BowTie connection issues