Great company resource for field technicians Our field technicians have the company crm at their fingertips with this neat little app. The support case feature allows them to update their jobs in realtime and send the completed jobs back to our manager for review/invoice instantly instead of having to wait for paperwork to come back to the office. Also the ability to click on a customers address from the app and open straight into google maps for navigation is amazing.
I wanted location independence for my business and this app was the clincher that sold me on using WorkETC for my entire business operations. VERY well done, and I'm in the mobile app manufacturing business myself! The learning curve for the entire system is rough, but worth the pain. The Support from this company is over the top amazing. (But you will need them to get started...)
All information is in one place, accessible day or night. Remote online management of employees is now possible centrally, with seamless scheduling and no need for long-winded telephone conversation
We are using WORKetc primarily as CRM and project management tool. This product allow us to keep close contact with our clients and manage our internal web development projects. The Android mobile app makes it easy to quickly add new items (tasks, contacts, leads) right from the front page of the app, which is exactly what you want on a mobile version of a service like this. It does provide most of the functionality of the desktop version too - If I am out of the office and need to respond to a customer, the application makes this very easy, and as a result helps improve customer response time.
This app lets me work even while I sipping coffee in the coffee shop. I am a lawyer and it's really useful in court when I need to access case information. It's great.
the app is easy to use. I am on the go I can create a time sheet on the fly. I attach tasks directly to the client. I can upload expense receipts from my phone directly to my project. I take a few minutes to complete my tasks instead of having to head back to the office and regroup and complete the tasks. the app makes the process much more efficient. I also like that when I exit out of the app it does not stay open, I must reenter my password, thus protecting my clients and myself. I like that my recent activities are the first screen I see. It keeps me current as my teammates enter their activities and we move the company forward and on track.
- UI Improvements
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