It's a pretty good app. Could be a bit more robust, but it's good for checking ticket workload and making small updates. Seems like it could flow a little better, but I'm not sure what to suggest with my limited use as of yet.
A very user friendly layout. Smooth environment that works great over wifi or data. I love the timesheets, they help me stay organized. Also the ability to add support tickets is perfect for out of office calls. The new layout is easier on the eyes and streamlined to work flawlessly over data.
Great company resource for field technicians Our field technicians have the company crm at their fingertips with this neat little app. The support case feature allows them to update their jobs in realtime and send the completed jobs back to our manager for review/invoice instantly instead of having to wait for paperwork to come back to the office. Also the ability to click on a customers address from the app and open straight into google maps for navigation is amazing.
Very nice app. I love to use it to keep track of my tickets that are assigned to my group. It's also a great way to keep up with my company contacts. Very helpful.
I wanted location independence for my business and this app was the clincher that sold me on using WorkETC for my entire business operations. VERY well done, and I'm in the mobile app manufacturing business myself! The learning curve for the entire system is rough, but worth the pain. The Support from this company is over the top amazing. (But you will need them to get started...)
All information is in one place, accessible day or night. Remote online management of employees is now possible centrally, with seamless scheduling and no need for long-winded telephone conversation
- UI Improvements