I have been trying to contact a live person for a week now. The WORST customer support I have ever experience. They take people's money without authorization and then refuse to have a live person available to discuss. Shady business practices. I was charged almost $200, and I don't even have an account I can log into.
The app was a 4.5 to me when I started using it several years ago but over the years the text in the app have become almost unreadable. The color is very light and the font small. GPS tracking is great though.
Picked it up again after liking the system before I was ready to drop the cash. It doesn't seem too well organized to pick up again, but I wanted to write a review bc the unique ID code I used to activate my trial today included a euphemism for male masturbation- so that was gross. System, good- but odd to pick up again so far- worried about the company culture.
Realistically, it is no different than the free ones out there. Why waste the money?
Beware! This automatically renews! I had purchased the 3 month plan but didn't like it and deleted the app not knowing that it would automatically charge my account again 3 months later. The app does not work well - calorie counts are notoriously inaccurate and the coaches always seem to be 'on vacation'. They did end up refunding me for the extra charge so that's in their favour.
I really like the app and have found it simple to use in tracking my progress with working out and eating. If only I could figure out how to stop the pedometer from counting at all. And I've been having issues with the app showing the new week on Monday. For some reason it shows the last week, but will have the Monday log up, however if you select an previous day and try to go back to Monday, you have go go out the app and back in to get Monday to reappear. Also, now I can't save meals so that I can quick add during the week. I meal prep for lunch so this is very helpful to me as sometimes the add for the previous day does not always show up. Other than that, I love the app and will continue using it.
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- More bug fixes and usability enhancements to keep you Nooming.