Signed up for the healthy weight program. Was set up with a coach that never responded to me and was never put in a group. The app said to contact your coach to be set up with a group if you haven't been, but with a coach that won't respond to you, how am I supposed to do that? It was a free trial thank goodness so I cancelled. You'd think during your free trial they would want to make a good impression and respond, but 2 days after signing up, no communication with anyone. Not a good sign for a program that I would have to pay for.
Stated there would be a $129 after setting up an account. In addition, I set up an account online then couldn't access it on the phone or retrieve password. Had to setup a second account to use app and it was misleading by never mentioning charges.
With a little effort and good willpower, I am seeing posative results in in my weight loss and size in less than a week. You have to keep moving to burn calories. It also helps me understand good food and bad food and how much I should eat of each group.
I signed up for noom in June and enjoyed it at first but lost my job so had to cancel my service. I went to my Google play app and cancelled the subscription through there and thought that would be that. I wasn't charged for three months then this morning I see a $99 charge on my account. Apparently since I signed up through the website there was a separate way that I needed to cancel but I was never informed and had no idea why I wasn't charges for three months on a monthly subscription and then out of the blue I was charged. I also cannot for the life of me find an actual number to call to discuss this with a person and the chat function in the app never gets responded to. Lousy
Working great for me! High accountability + high support. Wish messaging had better usability (hard to find newest messages in groups) but that's a small irritation for a super useful service.
I wanna delete my account certainly
- Share the health! Enjoying your program? Let up to three of your friends or family members know about Noom - they'll get 20% off and you'll get a $20 Amazon credit when they purchase a Noom program! Just tap the new option in the main menu to get started.
- More bug fixes and usability enhancements to keep you Nooming.